Offer summary

Qualifications:

Fluency in one or more Nordic languages and English, both written and spoken., Strong communication and interpersonal skills., Excellent problem-solving abilities and attention to detail., Interest in home appliances and technology..

Key responsabilities:

Provide high-quality customer support in Nordic languages for home appliance inquiries.

Assist customers with product usage, troubleshooting, and service requests.

Educate customers on product features and maintenance procedures.

Document customer interactions and feedback accurately.

Job description

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a Nordic Speaking Customer Support representative for our client's Home Appliances Department located in Greece.

If you have a passion for home technology and enjoy providing exceptional service, we want to hear from you!

In this role, you will assist customers who speak Nordic languages with inquiries related to home appliances, offering support for product usage, troubleshooting, and service inquiries. Your friendly and proactive approach will help ensure customers make the most out of their appliances.

Live and work in Greece, a beautiful country known for its rich history and stunning landscapes, while contributing to a leading company in the home appliance industry. Join a team that values innovation, customer satisfaction, and personal development!

Responsibilities

Provide high-quality customer support in Nordic languages for home appliance inquiries
Assist customers with product usage, troubleshooting, and service requests
Educate customers on product features and maintenance procedures
Document customer interactions and feedback accurately
Collaborate with technical teams to resolve issues efficiently
Stay informed about product updates and industry trends

Requirements

Fluency in one or more Nordic languages and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to work independently while also collaborating with a team
Interest in home appliances and technology
Adaptability to learn about new products and services
Willingness to relocate to Greece, if necessary

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile