German Speaking Customer Support for Online Auction & Bidding Platform in Greece

Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for a German Speaking Customer Support representative for an innovative online auction and bidding platform located in Greece. If you have a passion for helping customers and enthusiasm for online platforms, this role may be the perfect fit!

As a Customer Support representative, you will assist German-speaking clients with inquiries regarding auction procedures, bidding issues, and account management. Your ability to communicate effectively and provide top-notch service will be key in enhancing the user experience on the platform.

Join a vibrant team in a rapidly growing industry while enjoying the rich culture and stunning landscapes that Greece has to offer. Be part of a company that values innovation, customer satisfaction, and personal development!

Responsibilities

• Deliver exceptional customer support in German for online auction inquiries
• Assist clients with bidding processes and account-related questions
• Troubleshoot and resolve issues efficiently
• Provide guidance on platform features and functionality
• Maintain accurate records of customer interactions
• Collaborate with other departments to enhance overall customer satisfaction
• Stay informed on industry trends and platform updates

Requirements

• Fluency in German and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and interpersonal skills
• Excellent problem-solving abilities with attention to detail
• Ability to work well under pressure in a fast-paced environment
• Familiarity with online platforms and auction processes is a plus
• Customer-focused mindset with a genuine desire to help others
• Willingness to relocate or live in Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities