Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong communication and interpersonal skills., Detail-oriented with excellent problem-solving abilities., Ability to work effectively in a high-paced environment..

Key responsabilities:

Provide exceptional customer support in German for food delivery inquiries.

Assist customers with order placement, modifications, and cancellations.

Troubleshoot and resolve delivery-related issues effectively.

Document customer interactions and maintain detailed records.

Job description

Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for a German Speaking Customer Support representative in the food delivery service department, based in Greece!

If you are enthusiastic about food and customer service, this role is an excellent fit for you.

As a key member of the support team, you will assist German-speaking customers with their inquiries related to food delivery services, including order placements, tracking, and issue resolution. Your exemplary communication skills and dedication to service will help ensure customers have a seamless and enjoyable experience.

Join a rapidly growing team that values innovation and customer satisfaction in the bustling food delivery sector. Immerse yourself in the culinary delights and vibrant culture of Greece while contributing to a rewarding career!

Responsibilities

Provide exceptional customer support in German for food delivery inquiries
Assist customers with order placement, modifications, and cancellations
Troubleshoot and resolve delivery-related issues effectively
Document customer interactions and maintain detailed records
Collaborate with team members to enhance overall service quality
Stay informed about current promotions, menu items, and service updates

Requirements

Fluency in German and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Detail-oriented with excellent problem-solving abilities
Ability to work effectively in a high-paced environment
Familiarity with food delivery platforms and customer management systems is a plus
Passion for food and excellent customer service
Team player with a proactive approach to challenges

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile