Dutch Speaking Customer Service for Online Travel & Tour Packages Department
Offer summary
Qualifications:
Fluency in Dutch and proficiency in English, both spoken and written., Exceptional communication and interpersonal skills., Ability to manage multiple inquiries in a fast-paced environment., Familiarity with customer service software and Microsoft Office applications..Key responsabilities:
- Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.
- Assist customers with reservations, changes, and cancellations efficiently.
- Maintain up-to-date knowledge of tourist destinations and travel regulations.
- Document all customer interactions accurately in the customer management system.
Job description
Patrique Mercier Recruitment is excited to present an excellent entry-level opportunity for Dutch Speaking Customer Service representatives within the Online Travel & Tour Packages Department in beautiful Greece!
Our agency connects multilingual candidates with desirable job positions across diverse industries, and this role is particularly suited for individuals with a passion for travel and exceptional customer service skills.
You will be responsible for assisting Dutch-speaking clients with their travel inquiries and tour package bookings, ensuring they have the best possible experience. By joining our team, you’ll not only engage with travel enthusiasts but also enjoy a rewarding career opportunity that allows you to grow professionally while experiencing a dynamic work environment.
Responsibilities
- Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat regarding travel inquiries and tour packages.
- Assist customers with reservations, changes, and cancellations while ensuring their queries are resolved efficiently.
- Maintain an up-to-date knowledge of tourist destinations, travel regulations, and package details.
- Document all customer interactions accurately in the customer management system.
- Collaborate with team members to streamline operations and enhance customer satisfaction.
- Actively seek feedback from customers to improve services and offerings.
Requirements
- Fluency in Dutch and proficiency in English (both spoken and written).
- Willingness to relocate to Greece - remote work only within Greece
- Exceptional communication and interpersonal skills.
- Ability to navigate a fast-paced work environment and manage multiple inquiries.
- Familiarity with customer service software and Microsoft Office applications.
- Strong problem-solving skills with a focus on customer satisfaction.
- Willingness to embrace new challenges and work as part of a supportive team.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
- Free Greek Lessons, Engagement Activities
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Microsoft Office
- Social Skills
- Teamwork
- Communication
- Problem Solving
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