Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Excellent communication and interpersonal skills., Strong attention to detail and ability to multitask., Passion for luxury brands and high-end retail..

Key responsibilities:

Deliver exemplary customer support in Dutch for luxury retail inquiries.

Assist customers with product information, order placements, and returns.

Resolve any customer issues with professionalism and dedication.

Document customer interactions accurately in the system.

Job description

Patrique Mercier Recruitment is thrilled to present a unique entry-level opportunity for a Dutch Speaking Customer Support representative within the luxury and high-end brand retail department in beautiful Athens, Greece!

Join a prestigious brand known for its commitment to excellence and exceptional customer experiences!

In this role, you will be the face of the brand, assisting Dutch-speaking clients with inquiries related to products, orders, and services. Your expertise in customer service and passion for luxury will play a vital role in maintaining the brand's high standards and ensuring customer satisfaction.

Embrace the chance to work with an esteemed brand that values quality and elegance. This position offers a supportive work environment where you can grow your career in the luxury retail sector.

Responsibilities

Deliver exemplary customer support in Dutch for luxury retail inquiries
Assist customers with product information, order placements, and returns
Provide personalized service to enhance the customer experience
Resolve any customer issues with professionalism and dedication
Document customer interactions accurately in the system
Collaborate with internal teams to improve service efficiency
Stay informed about product launches and brand initiatives

Requirements

Fluency in Dutch and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask
Passion for luxury brands and high-end retail
Ability to work in a fast-paced and dynamic environment
Proficient in customer management systems
Professional demeanor with a commitment to exceptional service

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

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