Dutch Speaking Customer Support for Luxury & High-End Brand Retail Department

Patrique Mercier Recruitment is thrilled to present a unique entry-level opportunity for a Dutch Speaking Customer Support representative within the luxury and high-end brand retail department in beautiful Athens, Greece!

Join a prestigious brand known for its commitment to excellence and exceptional customer experiences!

In this role, you will be the face of the brand, assisting Dutch-speaking clients with inquiries related to products, orders, and services. Your expertise in customer service and passion for luxury will play a vital role in maintaining the brand's high standards and ensuring customer satisfaction.

Embrace the chance to work with an esteemed brand that values quality and elegance. This position offers a supportive work environment where you can grow your career in the luxury retail sector.

Responsibilities

• Deliver exemplary customer support in Dutch for luxury retail inquiries
• Assist customers with product information, order placements, and returns
• Provide personalized service to enhance the customer experience
• Resolve any customer issues with professionalism and dedication
• Document customer interactions accurately in the system
• Collaborate with internal teams to improve service efficiency
• Stay informed about product launches and brand initiatives

Requirements

• Fluency in Dutch and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask
• Passion for luxury brands and high-end retail
• Ability to work in a fast-paced and dynamic environment
• Proficient in customer management systems
• Professional demeanor with a commitment to exceptional service

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities