Dutch Speaking Customer Support for Automotive Insurance & Claims Department

Patrique Mercier Recruitment is thrilled to announce a new entry-level opportunity for a Dutch Speaking Customer Support representative in the Automotive Insurance & Claims Department in sunny Athens, Greece!

This role is perfect for individuals who are passionate about the automotive industry and enjoy helping clients navigate the complexities of insurance and claims.

In this position, you will assist Dutch-speaking customers with their insurance inquiries, claims processes, and related concerns. Your keen understanding of customer needs and excellent communication skills will be critical in providing clear and effective support to clients seeking assistance.

Join a dedicated and professional team that values customer satisfaction and works to ensure a seamless experience for all clients. If you are ready to take the next step in your career in a rewarding role within the automotive insurance sector, we encourage you to apply!

Responsibilities

• Provide exceptional customer support in Dutch for automotive insurance inquiries
• Assist customers with the claims process, ensuring understanding and satisfaction
• Troubleshoot and resolve customer issues related to insurance policies
• Maintain accurate records of customer interactions and claims status
• Collaborate with various departments to streamline customer service efforts
• Stay informed about industry trends and company products to enhance service quality

Requirements

• Fluency in Dutch and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and problem-solving skills
• Attention to detail and the ability to multitask
• Empathy and a commitment to high standards of customer service
• Familiarity with insurance software and claims processing is a plus
• Ability to work collaboratively in a team-oriented environment
• Proactive attitude with a willingness to learn and improve

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities