Dutch Speaking Customer Service for Eco-Friendly Products Department in Athens

Patrique Mercier Recruitment is pleased to present an exciting entry-level opportunity for Dutch Speaking Customer Service representatives in Athens, Greece, within the Eco-Friendly Products Department.

As advocates for sustainable living, we connect talented professionals with roles that align with their values and passions. This position allows you to contribute to a greener future while delivering exceptional service to customers who care about sustainable products.

The ideal candidate will be enthusiastic, customer-focused, and eager to help clients find the best eco-friendly solutions that meet their needs. We pride ourselves on supporting multilingual candidates in their quest for fulfilling careers, and we’re here to facilitate your journey as you embrace this new adventure in Athens, known for its rich history and vibrant culture.

Responsibilities

• Provide excellent customer service to Dutch-speaking clients regarding eco-friendly products.
• Assist customers with inquiries, product specifications, and order management through phone, email, and chat.
• Resolve issues promptly and ensure customer satisfaction at all levels.
• Maintain up-to-date knowledge of the company's eco-friendly products and initiatives.
• Document customer interactions and feedback accurately in our CRM system.
• Collaborate with team members to enhance service quality and operational efficiency.
• Engage in ongoing training and development to improve product knowledge and customer service skills.

Requirements

• Fluency in Dutch and English (both written and spoken); knowledge of additional languages is an advantage.
• Willingness to relocate to Greece - remote work only within Greece
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-first mentality.
• Comfortable using customer service software and digital communication tools.
• Ability to work efficiently in a fast-paced environment while multitasking effectively.
• Willingness to relocate to Athens, Greece, and adapt to a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities