Offer summary

Qualifications:

Expertise in troubleshooting hardware, systems, and applications., Experience with macOS, Linux (Ubuntu), and Windows administration., Proficiency in laptop configuration, OS reinstallation, and software setup., Intermediate+ English level with strong communication skills..

Key responsabilities:

Administer macOS, Linux (Ubuntu), and Windows systems.

Troubleshoot and resolve hardware, system, and application issues.

Manage users and permissions in Google Workspace, Atlassian, and other platforms.

Create and maintain clear and organized documentation.

Job description

🟢 Join Dev.Pro - a US-based outsourcing software development company that has been delivering exceptional software experience to clients since 2011.

We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Lviv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.

🟩 What's in it for you:

Join a dynamic IT outsourcing company with 900+ global specialists
Advance your English through daily interactions with contractors worldwide
Grow your tech skills with tools like Google Workspace and Atlassian, as well as networks, servers, and diverse lab hardware

✅ Is that you?

Expertise in troubleshooting hardware, systems, and applications
Experience with macOS, Linux (Ubuntu), and Windows administration
Proficiency in laptop configuration, OS reinstallation, and software setup
Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
Experience sourcing and managing IT equipment
Ability to create and maintain project documentation
Intermediate+ English level
Strong communication and collaboration skills

Desirable:

Familiarity with SaaS systems and cloud services
Previous experience in support roles (system administration, helpdesk work, etc.)

🧩Key responsibilities and your contribution

Administer macOS, Linux (Ubuntu), and Windows systems
Troubleshoot and resolve hardware, system, and application issues
Configure laptops, reinstall OS, and set up software
Manage users and permissions in Google Workspace, Atlassian, and other platforms
Create and maintain clear and organized documentation
Source and manage IT equipment, handling incoming and outgoing shipments for contractors
Support and maintain our lab environment and networks
Write and troubleshoot basic scripts (Bash, PowerShell, Python)

🎾 What's working at Dev.Pro like?

At Dev.Pro, we appreciate your contribution and the value you add to projects. We are a company with an ambitious and creative mindset whose corporate culture is based on respect for diversity and uniqueness, as well as enablement of equal opportunities for all. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.

✅Get 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates

✅5 sick leave days, up to 60 days of medical leave, and up to 6 days of leave per year due to family reasons (i.e., wedding/funeral/baby birth)

✅Get a health insurance package on reimbursement basis

✅Join fun online activities and team-building events

✅Get continuous remote HR, payroll support, and overtime coverage

✅Join English/Polish lessons

✅Grow your expertise with mentorship support and DP University

Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we work

💻 LinkedIn Page

📈 Our website