Research Assistant (LATAM)

Research Assistant (LATAM)

Symphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa, FL and with a strong presence in New York City, Nashville, and major music markets across the world.  We focus on distributing, promoting and developing great independent music from artists, record labels and many more. Not only do we want to work with some prolific creators, we want to also work with creative, passionate, positive and forward thinking individuals. Maybe this is you? If so, then below you will find an opportunity to join Symphonic. As a company, we want to have an environment that is inclusive, diverse and accepting so that everyone, regardless of their background, race or sexual orientation has a chance to do great things in the industries of music, tech and marketing.

In a Nutshell //

The Research Assistant (LATAM) for Symphonic will work remotely in Colombia and be responsible for researching and compiling sales leads for the Client Acquisition team. This role will utilize both public and proprietary research tools and other software, and from time to time will assist Symphonic offices with general administrative tasks. The Research Assistant (LATAM) will report to the Revenue Operations Manager.

What you will do //

• Research potential leads to find contact information and relevant details (website, social profiles, etc) and compile lists every week for the Client Acquisition team outreach.
• Work with the Client Onboarding and Operations team to assist with data entry, processing and management.
• Handle and research potential leads that may surface through the Help Desk.
• Use several different sources for lead generation, including Instrumental, Chartmetric, Spotify playlists, blogs and articles with lists, Pitchfork, FADER and other various genre-specific content online.
• Track and maintain all leads investigated by name, dates contacted, source and outcome [artist/label name, date, source, outcome] and identify most effective lead sources over time.
• Achieve or exceed established weekly and monthly quotas.
• Maintain reporting on lead tracking.
• At times, work with team members in all Symphonic offices for general administrative tasks.

What you need to have //

• 1 year of experience in a position with a high volume of accurate data entry and client interaction.

• Experience with quality control measures to ensure information is entered in systems correctly.
• Demonstrate strong attention to detail while balancing speed and accuracy in time-sensitive tasks.
• Strong work ethic.
• Working knowledge and experience with Microsoft Excel and/or equivalent Google applications. 
• Fluent in English, with strong verbal and written communication skills.
• High School Diploma or GED.

What will set you apart //

• Solid background in the music industry
• Experience in a research role and environment
• Previous experience with Customer Relationship Management (CRM) systems such as HubSpot or Salesforce is a plus.

Additional Insights

• This role requires the candidate to be based on Colombia.
• This role will report to the Revenue Operations Manager.

Symphonic Distribution enables content creators to fully maximize their music’s revenue and grow their global audience. The company focuses on working with: record labels, artists, managers, producers, social media influencers, and even distributors just like us to get their messages seen and heard. While our core business is to distribute music digitally and physically for the many talented creators that we have the honor of working with, we focus on a number of services, such as: Physical Distribution, User Generated Content Monetization on YouTube, Tik Tok, Triller, Instagram, Release Promotion such as Playlist pitching, marketing diagnostics, strategy and a number of other very important services to ensure that creators are maximizing and collecting on as many royalties as possible. Symphonic also showcases one of the largest partnership networks available, partnering with Spotify, Apple Music, Pandora, Amazon, and many other services where music can be consumed on. Check out more about us on our website at www.symdistro.com

Compensation$2,500,000.00 - $3,250,000.00 COP Gross Monthly (Depending on experience)