Offer summary

Qualifications:

Bachelor’s or Master’s degree in business or a related field., Over 20 years of experience in managing enterprise programs in the technology industry., Project Management Professional (PMP) certification is preferred., Thorough understanding of project/program management techniques and networking principles..

Key responsabilities:

Organize and develop programs to support the strategic direction of the organization.

Oversee network IT implementation projects from kickoff to completion as the Single Point of Contact.

Meet with stakeholders to ensure transparent communication regarding project issues and decisions.

Produce accurate and timely reporting of program status throughout its lifecycle.

Job description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Overview: Extreme Networks is seeking a highly skilled and experienced Professional Services Project/Program Manager to oversee the development and implementation of programs that support our strategic objectives. The ideal candidate will be responsible for designing, coordinating, and improving internal and external programs, ensuring consistency, quality, and success across multiple projects. This role involves working closely with various departments to deliver programs that align with the organization's vision.

Key Responsibilities:

· Program Management:

· Organize programs and activities in accordance with the mission and goals of the organization.

· Develop new programs to support the strategic direction of the organization.

· Create and manage long-term goals, budgets, and operating plans for programs.

· Develop evaluation methods to assess program strengths and identify areas for improvement.

· Write program funding proposals to ensure uninterrupted delivery of services.

· Project Management:

· Oversee network IT implementation projects from initial kickoff to completion.

· Operate as the Single Point of Contact between the customer and project staff.

· Establish and maintain project communications with customers and superiors throughout the implementation.

· Coordinate and oversee onsite resources towards delivery to system acceptance.

· Create and maintain overall project plans, including Wi-Fi implementation and wired/software/backend implementation projects.

· Oversee project estimations and the development of project deliverables.

· Establish and maintain processes to manage scope throughout the project lifecycle.

· Coordinate with construction and cabling subcontractors on deliverables.

· Manage staging, testing, and quality control throughout the project.

· Facilitate internal communications between project team members.

· Set up weekly/bi-weekly project status meetings and supply meeting minutes.

· Maintain document repository for the project team.

· Identify, document, and manage project issues.

· Ensure adherence to project quality and performance standards.

· Assess and manage risk over the project lifecycle.

· Control all project-related documents throughout the entire project.

· Gather and provide final documentation to the customer at project completion.

· Stakeholder Management:

· Meet with stakeholders to ensure easy and transparent communication regarding project issues and decisions on services.

· Produce accurate and timely reporting of program status throughout its lifecycle.

· Analyze program risks and work on strategy with cross-functional teams, including sales, marketing, services, and operations.

· Technical Skills:

· Proficiency in Microsoft Office Suite, including Outlook, OneNote, and Teams.

· Experience with Salesforce.com (SFDC) and other applications such as Smartsheet.

· Familiarity with project management software such as Microsoft Project or similar tools.

· Knowledge of networking principles and technologies.

· Understanding of cloud computing and related technologies.

· Experience with data analysis and reporting tools.

Qualifications:

· Bachelor’s or Master’s degree in business or a related field.

· +20 years of experience in managing enterprise programs and various rollouts in the technology industry.

· Experience with global enterprise deployments in the technology field.

· Understanding of networking principles.

· Thorough understanding of project/program management techniques and methods.

· Knowledge of performance evaluation and change management principles.

· Project Management Professional (PMP) certification is preferred.

· +5 years of experience in managing network infrastructure implementation projects of similar size.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

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