Offer summary

Qualifications:

Bachelor's degree or equivalent experience in higher education operations or consulting., 1 to 2 years of experience in consulting, preferably in the education sector., Strong analytical and problem-solving skills., Ability to communicate effectively with stakeholders and project leaders..

Key responsabilities:

Lead implementations of integrated solutions for higher education institutions.

Provide support on implementation, evaluation, configuration, training, testing, and deployment of solutions.

Ensure high-quality customer experience and satisfaction throughout the project lifecycle.

Adapt to new strategies and methodologies as technology evolves.

Job description

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About The Opportunity

Ellucian is seeking a Banner Student Associate Consultant to join the Professional Services team and lead implementations of our integrated solutions for Higher Education institutions. The Banner Student Associate Consultant will provide support on all aspects related to the implementation, evaluation, configuration, conversion, training, testing, and deployment of our solution.

Higher education customers are transforming into modern campuses while leveraging technology and solutions to enable student success. In this mission-critical role, you will partner with our customers to help enable their transformation and ensure successful adoption of our solutions.

Where you will make an impact

Proactively prepare to deliver high-quality services with a willingness to learn and adapt to new strategies that evolve as technology and implementation methodology mature.

Utilize strong analytical and problem-solving skills.

Continually improve the customer experience by ensuring the development, use, and maintenance of service artifacts that exceed customer expectations.

Proactively prepare for and deliver high-quality implementation consulting services.

Success will be measured by customer satisfaction, achievement of project objectives, and utilization goals.

What You Will Bring

Desirable, Professional with experience in operations of higher education institutions.

It is desirable with 1 to 2 years of experience in consulting, preferably in the Education sector.

Knowledge in Banner Students or Banner Current Account is desirable.

Willingness to increase knowledge in Ellucian solutions.

Ability to communicate and present to stakeholders on the work team, as well as project leaders, both internally and externally.

Strong problem-solving skills

Able to multitask and meet deadlines.

Support and demonstration of Ellucian values.

Ability to travel to the site to provide consulting and implementation services based on the Ellucian delivery methodology.

What makes #Ellucianlife

Comprehensive health insurance reimbursement
Life insurance
Wellness benefits
17 workdays vacation
Christmas bonus payout in June & December
Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
5 charitable days to support the community that supports us
Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
Parental leave.
Employee referral bonuses to encourage the addition of great new people to the team

Required profile