Senior Product Manager, Integrated Platforms

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

At Lightspeed, we're on a mission to power the businesses that are the backbone of the global economy. You will play a key role within our team to help integrate Lightspeed and NuORDER, transforming how Merchants buy from Brands and streamline their wholesale operations in their Point of Sale. This role is an exciting opportunity for someone with a strong background in enhancing the Merchant experience through seamless data flow across platforms. This Senior Product Manager will drive the integration between Lightspeed and NuORDER, ensuring that Merchants benefit from a more efficient wholesale process, including syncing purchase orders, managing product data, and providing a critical view into the supply chain.

If you're an entrepreneurial problem-solver who thrives on improving complex systems and driving data-driven decisions, we'd love to hear from you!

What you’ll be responsible for:

• Design, develop, and implement data integration solutions to sync purchase orders, product catalogs, and supply chain data between Lightspeed POS and NuORDER.
• Work with Engineering and Design to map product data, order information, and customer data, ensuring smooth integration between both platforms.
• Enable the creation of purchase orders directly in Lightspeed POS and push them to NuORDER, enhancing the workflow for Merchants and Brands.
• Leverage catalog data from NuORDER to help Merchants create products in their POS system with ease.
• Work with cross-functional teams, including product, design, and engineering, to ensure the integration aligns with business goals and improves the overall user experience.
• Define and track key performance indicators (KPIs) to measure the success and effectiveness of the integration, ensuring alignment with business objectives and continuous improvement.
• Continuously monitor the integration process and resolve any data issues to ensure seamless functionality between Lightspeed POS and NuORDER.
• Create clear documentation for integration processes, data flows, and troubleshooting procedures to support future enhancements and ongoing maintenance.
• Ensure that all data integration activities adhere to security protocols and comply with industry regulations.

What you’ll be bringing to the team:

• Strong analytical and problem-solving skills to identify and resolve integration issues.
• Excellent communication abilities to collaborate effectively across teams and manage stakeholder expectations.
• Proven experience working with APIs, data integration tools, and ETL processes in complex systems.
• Ability to work in a highly collaborative, entrepreneurial, cross-functional environment to drive initiatives to completion.
• Strong understanding of Agile development processes and experience working in Agile teams to deliver high-quality solutions on time.
• A positive, collaborative attitude and the ability to be a great teammate who others enjoy working with. We value a supportive and inclusive approach to teamwork, helping the group succeed.

Nice to have, but not necessary:

• Knowledge of inventory management and order processing systems.
• Retail experience or background in wholesale operations.
• Experience with API integration and data mapping.
• Google Cloud Platform’s data solutions (BigQuery, Dataform, Looker)

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!

What’s in it for you?

Come live the Lightspeed experience...

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs everyday
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Remote with limited travel required to headquarters in Montreal
• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Health insurance
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day
• LinkedIn Learning License

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $170,000 - 186,000 USD, depending on the candidate’s location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. 

Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate’s actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

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