Dutch Speaking Customer Service for Telecommunications Department

Patrique Mercier Recruitment is committed to connecting talented candidates with exciting job opportunities across Greece. We are currently seeking a Dutch Speaking Customer Service representative for our Telecommunications Department. This position is ideal for individuals who are enthusiastic about customer support and have a strong interest in the telecommunications industry. In this role, you will assist Dutch-speaking customers with their inquiries, provide information about services, and ensure a high level of customer satisfaction. If you are ready to take on a dynamic role in a growing sector and contribute to an exceptional team, we encourage you to apply!

Responsibilities

• Provide top-notch customer service via phone, email, and chat to Dutch-speaking clients.
• Assist customers with inquiries related to telecommunications products and services.
• Effectively resolve customer complaints and provide solutions in a timely manner.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve customer service processes.
• Stay updated on industry trends, products, and service updates to assist customers appropriately.

Requirements

• Fluency in Dutch (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Prior experience in customer service, preferably in telecommunications, is a plus.
• Proficient problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and as part of a team.
• Familiarity with telecommunications products and services is advantageous.
• Comfortable using digital tools and customer support software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )