Offer summary

Qualifications:

Fluency in Spanish (both spoken and written) is essential; proficiency in English is a plus., Strong communication and interpersonal skills are required., Familiarity with various social media platforms and content moderation practices is necessary., Prior experience in content moderation, customer service, or related fields is preferred..

Key responsibilities:

Moderate and review user-generated content to ensure compliance with community guidelines and standards.

Engage with users by responding promptly to comments, messages, and inquiries in a friendly and professional manner.

Identify and report inappropriate or harmful content and user behavior.

Collaborate with team members to develop and implement best practices for effective content moderation.

Job description

Patrique Mercier Recruitment is excited to offer an opportunity for Spanish Speaking Social Media Content Moderators to join our dynamic team! In this role, you will play a vital part in maintaining online communities and ensuring a positive user experience through moderation and engagement. As a Content Moderator, you will review user-generated content across various social media platforms, respond to user inquiries, and uphold community standards. If you are fluent in Spanish and have a passion for social media, we would love to hear from you!

Responsibilities

Moderate and review user-generated content to ensure compliance with community guidelines and standards.
Engage with users by responding promptly to comments, messages, and inquiries in a friendly and professional manner.
Identify and report inappropriate or harmful content and user behavior.
Monitor user interactions to gather insights for enhancing community engagement.
Stay informed about brand guidelines to ensure consistent moderation practices.
Collaborate with team members to develop and implement best practices for effective content moderation.
Provide feedback on content trends and user behavior to support continuous improvement in community management.

Requirements

Fluency in Spanish (both spoken and written) is essential; proficiency in English is a plus.
Strong communication and interpersonal skills.
Familiarity with various social media platforms and content moderation practices.
Detail-oriented with strong analytical and problem-solving abilities.
Ability to handle sensitive situations with professionalism and respect.
Prior experience in content moderation, customer service, or related fields is preferred.
Self-motivated and adaptable to thrive in a fast-paced, collaborative environment.

Benefits