Offer summary

Qualifications:

Fluency in Portuguese and English, both written and spoken., Experience in social media moderation or community management is preferred., Strong understanding of social media platforms and user engagement strategies., Excellent communication skills with attention to detail..

Key responsibilities:

Monitor and moderate user-generated content to ensure compliance with community guidelines.

Engage with users through comments and messages to foster a supportive atmosphere.

Identify and report inappropriate content or user behavior to relevant teams.

Compile reports on user interactions and content performance to assist in strategy formation.

Job description

Patrique Mercier Recruitment FR is excited to announce an opportunity for individuals fluent in Portuguese. We are currently seeking Portuguese Speaking Social Media Content Moderators to join our dedicated team. In this role, you will be essential in creating a positive and engaging online environment for Portuguese-speaking users across various social media platforms by monitoring content and interacting with the community.

Responsibilities

Monitor and moderate user-generated content to ensure it complies with community guidelines and standards.
Engage with users through comments and messages, providing timely responses to foster a friendly and supportive atmosphere.
Identify, report, and escalate any inappropriate content or user behavior to the relevant teams.
Research current trends and topics of interest within the Portuguese-speaking community to enhance user engagement.
Collaborate with content creation teams to help develop high-quality, audience-centric material.
Compile reports on user interactions and content performance to assist in strategy formation.
Stay updated with the latest changes in social media platform policies and best practices for effective moderation.

Requirements

Fluency in Portuguese and English, both written and spoken.
Experience in social media moderation, community management, or a related field is preferred.
Strong understanding of social media platforms and user engagement strategies.
Excellent communication skills, with a keen attention to detail.
Ability to address sensitive situations with professionalism and tact.
Proficiency in utilizing content moderation tools and social media analytics software.
Able to work independently and efficiently manage multiple tasks in a dynamic environment.

Benefits