Danish Speaking Customer Support for Online Travel - in Greece, Athens

Join Patrique Mercier Recruitment JP as a Danish Speaking Customer Support Agent for a leading online travel service based in the vibrant city of Athens, Greece! This is an exciting opportunity for those looking to immerse themselves in a new culture while delivering exceptional travel support to customers.

In this role, you will assist Danish-speaking clients with their travel inquiries, bookings, and any concerns they may have. By providing outstanding customer service, you'll play a key role in enhancing their travel experience. If you have a passion for travel and excellent communication skills, we would love to have you on our team!

Responsibilities

• Provide excellent customer support to Danish-speaking clients via phone, email, and chat.
• Assist customers with inquiries about travel services, bookings, and special requests.
• Resolve customer issues promptly and effectively to ensure customer satisfaction.
• Maintain accurate documentation of customer interactions in the company's CRM system.
• Collaborate with other departments to address customer needs and improve service delivery.
• Engage in ongoing training to stay updated on travel products and best practices.
• Contribute ideas for enhancing the overall customer support experience.

Requirements

• Fluency in Danish and English, both written and spoken.
• Strong communication and interpersonal skills.
• Passion for travel and providing excellent customer service.
• Ability to work effectively in a team-oriented environment.
• No prior experience is necessary; a willingness to learn and help others is essential.
• Adaptability and problem-solving skills.
• Willingness to live and work in Athens, Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )