Offer summary

Qualifications:

Excellent customer service and communication skills, Strong interpersonal skills, Proficient in using computer terminals for data entry, High level of professionalism and accuracy.

Key responsibilities:

Facilitate communication between clients and customers

Determine language needs of callers

Enter and access customer information in databases

Transfer calls to appropriate staff members as needed

Job description

DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.

Determining the language needs of the caller
Entering appropriate customer information as needed
Accessing appropriate databases
Quickly transferring calls to the appropriate staff member
Providing additional assistance when needed

Requirements

Excellent customer service, communication and interpersonal skills
Ability to enter and access information using a computer terminal while responding to customer needs
Excellent keyboarding skills
Professionalism, accuracy and speed are essential
Excellent command of the English Language – no other language skills are require

Benefits