Offer summary

Qualifications:

Minimum of 2+ years of experience in Accounts Receivable and/or Collections., Strong attention to detail and excellent communication skills, both verbal and written., Ability to interact positively with customers and co-workers at all levels., Capability to work with sensitive information and maintain confidentiality..

Key responsabilities:

Process and post customer cash receipts, wire transfers, and credit card payments.

Prepare special A/R customer reports and investigate cash application issues.

Communicate with customers regarding pre-payments and manage online billing portals.

Assist with credit holds, month-end close duties, and collect on delinquent accounts.

Job description

At Capsa Healthcare, we are more than just a healthcare company. We are a team dedicated to engineering better care and empowering healthcare professionals with innovative solutions. Join us in our mission to shape the future of healthcare that may even help take care of your family members one day!

We are seeking a full-time Accounts Receivable Specialist who will support the day-to-day activities within the Credit & Collections team. This can be a remote position in any state where Capsa currently employs, but preference will be given to Central Ohio candidates.

Become part of a team that supports the backbone of healthcare. We are a global company with a family-first mentality, and we are looking for someone who shares our commitment to enhancing the healthcare experience through innovative design. If you are ready to make a difference and help shape the future of healthcare, apply now!

As Capsa’s Accounts Receivable Specialist, your contributions to the team will include:

Process and post customer lockbox cash receipts, wire transfers and credit card payments.
Prepare special A/R customer reports as needed.
Investigate cash application issues to solve internal and external problems.
Communicate and log customer pre-payments received for new orders.
Complete set-up of new accounts and update customer billing and invoicing data as needed.
Register and manage online billing portals to facilitate payment from customers.
Receive inbound calls and initiate outbound calls to/from internal and external customers.
Assist with credit holds, hold releases, and daily credit hold reports.
Assist with month-end close duties and work later hours on closing day.
Collect on delinquent accounts in accordance with company policy and email account summaries as needed to customers.
Review aged trial balance to identify priority level of collection and appropriate notice.
Report high risk or non-responsive accounts to management for review.
Research customer invoice discrepancies and collaborate with team members as needed to resolve.
Identify areas/opportunities for continuous improvement.

What we ask of you:

Minimum of 2+ years of experience in related AR and/or Collections field.
Strong attention to detail
Excellent communication skills (verbal and written); ability to interact positively with customers and co-workers at all levels of the organization
Ability to work with sensitive information and maintain confidentiality

What We Offer:

You will also enjoy a solid compensation and benefits package, including, but not limited to, the following:

Commensurate salary
Paid time off
Paid holidays
Medical, dental and vision insurance
Paid parental leave
401(k) with company match
Company-paid Life, AD&D and Long-term disability insurance
Voluntary programs for: Short-term disability, Supplemental Life, Accidental Injury and Hospital Indemnity insurance, Critical Illness insurance and Identify theft coverage

EEO/Vet/Disabled

Required profile