Minimum 3 years of experience in credit card product management., Strong analytical and problem-solving skills., Ability to deliver effective presentations to various audiences., Intermediate knowledge of Microsoft Office Suite, especially Excel and PowerPoint..
Key responsabilities:
Oversee credit card product development and monitor payment technology trends.
Collaborate with partners to develop marketing and risk strategies for product growth.
Analyze portfolio performance and identify opportunities for improvement.
Draft product requirements and lead cross-functional teams for growth initiatives.
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First Tech Federal Credit Union
1001 - 5000
Employees
About First Tech Federal Credit Union
Unlike banks, we exist to serve our members, not to make a profit. Instead, we put our time, money, passion, experience, smarts, elbow grease and whatever else we can muster up to work for our members, employees and communities. It’s our secret weapon that turns promises into action: investment in you.
We’re committed to helping you go further with your money at every stage of your life. At more than 540,000 members, we serve the world’s most forward-thinking companies, including HP, Microsoft, Amazon, Nike and more. So follow us at First Tech and start investing in you.
The Product Manager II - Cards oversees credit card product development and monitors payment and technology trends that indicate the need for new products and services, making recommendations as appropriate. The Product Manager II - Cards also assists with crafting strategies and plans for the growth of all credit card products and services through acquisition and lifecycle strategies.
Here's what you can expect from the job and what you need to be successful:
Job Duties:
Use industry/external trends on payment technology (such as EMV chip, digital wallet, contactless payment etc), analytics, and intuition to continually measure, evaluate and optimize products to drive product innovation, sales and financial performance
Identify potential opportunities and threats by monitoring and understanding economic, social and competitive developments that could potentially affect First Tech’s products and business lines.
Work collaboratively with all partners to develop marketing/channel engagement/risk strategies to grow the product with optimal ROI
Strategize, plan and execute lifecycle engagement initiatives for the portfolio
Analyze portfolio for EMOB, activation, sales attrition, balance build and upgrade opportunities
Determine demand for products and services and develop product functionality and features (e.g. system requirements, pricing) and a roadmap for future features and enhancements
Develop pricing strategies to maximize ROI and market share
Develop, manage and optimize rewards program for increased member loyalty
Monitor product performance along with market trends, user feedback, competitive information and market research to determine the right feature set
Draft product and business requirements documents and work with appropriate business units and external business partners to determine key deliverables
Lead cross functional teams to drive various growth initiatives
Compile, analyze and present performance metrics and identify key ways to optimize results
Analyze market conditions to identify new business opportunities, products and strategies
Maintain a thorough understanding of the organizational operating plan and products
Essential Skills:
Minimum 3 years’ experience with credit card product management including analyzing product lines to maximize performance, penetration and pricing
Experience evaluating and implementing third-party product or service solutions
Experience working with partners such as MasterCard, COOP, Experian, FISERV etc.
Strong analytical and problem-solving skills; ability to autonomously resolve complex issues
Ability to deliver effective stakeholder presentations to both peer and executive level audiences
Strong ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical teams, and member support teams
Ability to successfully drive projects, processes and change management concepts in a dynamic and complex operating environment
Ability to effectively collaborate with multiple business units, leadership and vendors to achieve organizational goals
Strong understanding of consumer lending regulations
Intermediate knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
Location: Remote (must reside in either Oregon or California)
Target Compensation in OR: $105,000 to $115,000 annually + annual bonus Target Compensation in CA: $115,000 to $125,000 annually + annual bonus
Benefits options include:
Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more!
First Tech is not currently offering Visa sponsorship for this position
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Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.