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Software engineer, Care & Ops tooling

extra holidays - fully flexible
Remote: 
Full Remote
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Offer summary

Qualifications:

Proven experience in software engineering with a focus on automation and workflow optimization., Strong skills in API development and system integration, particularly with RESTful APIs., Ability to write clean, maintainable, and scalable code following best practices., Experience in cross-functional collaboration with teams such as Customer Care and Operations..

Key responsabilities:

  • Design and implement scalable internal tools and automation solutions to enhance operational efficiency.
  • Develop integrations between internal and external systems for seamless data flow.
  • Automate and optimize workflows to reduce manual work and improve customer request resolution.
  • Engage with Customer Care, Ops, and Product teams to ensure solutions meet their needs and improve overall efficiency.

Finary logo
Finary Financial Services Startup https://finary.com
11 - 50 Employees
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Job description

What is Finary?

At Finary, we are on a mission to create the money management experience we’ve always dreamt of. We are building a one-stop shop that empowers a new generation of investors to achieve their goals. Finary allows its users to track their assets, manage their budgets, invest their money, and learn more about finance. If you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch!

Mounir & Julien launched Finary in 2021. Since then, we have made great strides by reaching 500.000 users. We genuinely care about user experience, performance, and ease of use. We ship cutting-edge products with touches of delight. You'll join a winning team, learn insanely, earn life-changing money, and work with other A+ players.

Why now?

A new generation of investors is emerging: an ambitious, involved workforce. Money is no longer taboo and the pension system is under tremendous pressure. At Finary, we see a world where investing empowers everybody to live the life they’ve always dreamt of. Finary exists to revolutionize the personal money management experience.

To fuel this mission, we raised 15M€ and are backed by leading investors like Y Combinator and Speedinvest. We are also backed by world-class founders like Steve Anavi & Alexandre Prot (Qonto founders), Matthieu Rouif (Photoroom), and Eric Demuth (CEO of Bitpanda). We also smashed the European crowdfunding speed record by raising 2.2M€ from our community in less than 20 minutes.

There’s never been a more exciting time to join Finary!

What we offer

At Finary, the team is composed exclusively of A-players who want to be challenged and achieve more. We're relentlessly pushing forward to deliver the best products possible. Our culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Read more about our values here.

You'll join a thrilling and motivating environment where you'll learn a lot and have a lot of freedom and responsibilities to express your talent.

Finary is a hybrid remote company. Our talented team is currently based in France and across Europe. Our office is located in the heart of Paris, and we organize on-site every 6 weeks.

At Finary, you’ll enjoy:

  • Working with brilliant people in a motivating and fast-paced environment

  • Having the opportunity to have a real impact in a sector that touches everyone's life: personal finance.

  • Being empowered and trusted to bring and become the best version of yourself.

  • Gathering at the office or in nice places every 6 weeks

  • A competitive compensation package

What we care nothing about:

  • Fancy degrees

  • Free laundry, lattes, or other fancy perks

  • Meal vouchers

Engineering at Finary

At Finary, we live and breathe Tech. We build delightful experiences that significantly improve the personal finances of our customers while moving at high speed.

For that, we break complex problems down into small items, ship and iterate constantly. Our community loves that and provides valuable feedback as we polish Finary.

We believe the best products are a healthy mix of user research, analytics and gut feeling. Talking to users & digging into analytics is part of our DNA. We don’t shy away from making bold bets and venturing into new unexplored territories.

Our engineering team is dedicated to making this ambition a reality. We build resilient, scalable, world-class technology while always remaining pragmatic and focused on shipping efficiently.

The Role

We’re looking for a skilled software engineer to build and maintain internal tools that empower our Customer Care & Operations teams. Your work will be essential in streamlining workflows, automating repetitive tasks, and improving data accessibility, allowing these teams to operate efficiently and deliver a superior customer experience.

This role is perfect for someone who thrives on problem-solving, automation, and building internal tools that make a real impact on operational efficiency. Whether your expertise lies in backend, automation, integrations, or full-stack development, we’re looking for an engineer who can own projects, collaborate cross-functionally, and continuously improve our internal systems.

What You’ll Do

As a key contributor, you will:

  • Design & implement scalable internal tools and automation solutions that enhance operational efficiency.

  • Develop integrations between internal and external systems, ensuring seamless data flow for Care & Ops teams.

  • Automate and optimize workflows, reducing manual work and enabling faster customer request resolution.

  • Identify areas for improvement in existing tooling, refactoring and optimizing for performance, usability, and scalability.

  • Engage closely with Customer Care, Ops, and Product teams to ensure solutions align with their needs and improve overall efficiency.

  • Ensure that internal tools and integrations are scalable, secure, and cost-efficient, adapting to the company’s growth.

  • Set up monitoring and alert systems to ensure reliability and fast issue resolution.

You’d Be a Great Fit If

Must-have competencies:

  • Automation & Workflow Optimization – Automate manual processes and improve operational efficiency.

  • API Development & System Integration – Build and integrate RESTful APIs and third-party services.

  • Software Engineering Best Practices – Write clean, maintainable, and scalable code.

  • Problem-Solving & Troubleshooting – Diagnose technical issues quickly and implement effective solutions.

  • Cross-Functional Collaboration – Work closely with Customer Care, Operations, and Product teams.

  • Adaptability & Ownership – Take initiative in a fast-paced, evolving environment.

  • Security & Reliability Mindset – Ensure internal tools are secure, reliable, and cost-efficient.

Bonus points competencies
  • No-Code/Low-Code Experience – Use tools like Zapier, Make, or Retool for rapid internal solutions.

  • Customer Support & Ops Tools Knowledge – Familiarity with platforms like Zendesk, Intercom, or Salesforce.

  • SQL & Data Handling – Query, manipulate, and integrate data efficiently.

  • Scripting & Automation – Use Python, JavaScript, or Shell scripting to automate tasks.

How to apply?

Tell us why you want to join Finary. Share with us what excites you about our mission and how you will contribute. Make your first impression count.

Required profile

Experience

Industry :
Financial ServicesFintech: Finance + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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