Mortgage Loan Originator

Role:

• Creates mortgage loan opportunities and generates mortgage loans for current and prospective members while fulfilling their mortgage lending needs and building relationships with all parties involved in the process.

Essential Functions & Responsibilities:

• Reviews and evaluates information on mortgage loan documents to determine if borrower, property, and loan conditions meet credit union and government standards. Matches appropriate loan product with borrower's needs. Establishes required terms and conditions of an approved loan and reviews with borrower. 
• Generates mortgage loan business through relationships developed from realtor calls and business development activities. Develops trust through communication and member service while selling the credit union’s mortgage lending programs to companies and individuals within the real estate community. Cross-sell other credit union products and services.
• Assembles and organizes documents in loan file, ensuring completeness and accuracy in loan software and mortgage file. Distributes file to designated clerk or destination. Maintains a record of accurate loan information and status. As needed, may perform processing duties for mortgage loan applications of other originators. 
• Remains informed of current trends and market factors affecting mortgage lending. 
• Ensure compliance with all regulatory programs including but not limited to the Bank Secrecy Act, Office of Foreign Asset Control Program and Customer Identification Program. Assist other department personnel and performs other duties as assigned. Remote employees must adhere to their agreed-upon work schedule from a secure location, participating in virtual meetings, video conferences/other communications, and maintaining regular, responsive communication during working hours. 

Performance Measurements:

1. Produce assigned loan volume within established guidelines.
2. Originate loans in and out of the office at borrower or other party's convenience.
3. Ensure that all approved loans comply with established loan standards.
4. Ensure all applications are handled in a timely manner and are in compliance with Federal regulations, secondary market guidelines, and credit union established policies and procedures.
5. Meet with realtor and builder offices within established guidelines.
6. Remain in constant contact with all involved parties throughout and after the loan process.
7. Maintain a professional, courteous, and friendly atmosphere for members and co-workers.
8. Ensure that each inquiring party receives a loan application packet with contact information.
9. Completes required annual BSA/AML training with a passing grade of 80% or higher.
10. Completes required Red Flags Program requirements to include documentation of discrepancy resolution as needed.
11. Must pass registration based on the SAFE Act requirements or already be registered. 

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Tyndall Federal Credit Union is an Equal Opportunity Employer. As an equal opportunity employer, Tyndall Federal Credit Union does not discriminate against any employee or candidate on the basis of age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. 

Experience:

• Three years to five years of similar or related experience.

Education:

• (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills:

• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. 

Other Skills:

• In-depth knowledge of the secondary market and experience with first and second mortgage residential real estate lending. Ability to type, use computer and general office equipment including 10-key calculator. Requires basic to intermediate knowledge of Microsoft Windows, Word, Outlook and Excel and ability to navigate the Internet. Strong analytical and decision making skills.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. 
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.