Offer summary

Qualifications:

Excellent English language skills with clear pronunciation., Strong verbal communication and active listening abilities., Experience with insurance verification and authorization., Proficient in electronic medical records and computer software..

Key responsabilities:

Make follow-up calls to patients after medical procedures or surgeries.

Document patient status and responses using the electronic medical record (EMR) system.

Gather relevant patient information through templated questionnaires.

Identify and flag any post-operative complications for clinic staff attention.

Job description

This is a remote position.

Job Highlights:

40 hours / week
Monday to Friday, 9am to 6pm Hermosa Beach, CA time with 1-hour unpaid break

Scope

Remote work using provided software systems
Handle confidential patient information with strict adherence to privacy guidelines
Collaborate with clinic staff to ensure comprehensive patient care

Responsibilities:

Make follow-up calls to patients after medical procedures or surgeries
Use electronic medical record (EMR) system to document patient status and responses
Follow templated questionnaires to gather relevant patient information
Identify and flag any post-operative complications for clinic staff attention
Alert clinic staff when unable to reach patients
Maintain patient confidentiality and adhere to healthcare privacy standards