Senior Commercial Operations Analyst - Remote (USA)

We anticipate the application window for this opening will close on - 17 Mar 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value – and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

The Senior Commercial Operations Analyst will be responsible for analyzing large amounts of raw information to find patterns that will help improve our company. You will build data products to extract valuable business insights and help us make data-driven decisions. This role will manage process and technology to support commercial activities and improve sales and innovation. You will work to assess existing processes, and remove roadblocks for the field that will help us to expedite revenue recognition.

Responsibilities may include the following and other duties may be assigned.

• Identify valuable data sources and automate collection processes
• Analyze large amounts of information to discover trends and patterns
• Present information using data visualization techniques
• Propose solutions and strategies to business challenges
• Conducts proposal preparation, contract administration, and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications
• Support Customer Care, Credit Financial Services and other organizations to resolve pricing discrepancies and other related issues
• Ensures the accuracy of contracts and pricing; works with Internal Departments, Medtronic Distributors, Corporate National Accounts, and Sales to investigate and resolve pricing discrepancies
• Prepares reports; advises management of process and system issues, compiles and analyzes data and maintains historical information
• Prepare scorecard by area and product line to track business goals in Power BI
• Partner with Sales team to establish and measure performance metrics
• Provides proactive business analytics support & analysis to Commercial Leadership and the field sales organization
• Prepare and publish daily, monthly, quarterly scorecards to track metrics for all sales organization roles using PBI
• Conduct customer-level analytical reviews to generate business intelligence insights for sales and marketing in a senior executive level
• Support reporting and mapping for territory optimization
• Partners with IT, finance to strategize and plan annual system requirements and monitor progress towards completion
  
  
  

Must Have: Minimum Requirements

• High School Diploma or equivalent with 6+ years of relevant experience in Contracts or Pricing or equivalent experience
  
  
  

OR

• Associate's Degree with 4+ years experience
  
  
  

OR

• Bachelor's Degree with 2+ years experience
  
  
  

Nice to Have

• Proven experience as a Data Scientist or Data Analyst.
• Experience in presenting data and analysis to multiple members
• Experience using business intelligence tools (e.g., Tableaum Power BI)
  
  
  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$80,000.00 - $120,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

About Medtronic

Medtronic benefits and compensation plans

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.