Offer summary

Qualifications:

High School Diploma or equivalent required., 2+ years of experience in correspondence, patient billing customer service, or healthcare billing., Knowledge of Microsoft Office, especially Excel, is essential., Experience with Labcorp healthcare billing systems is preferred..

Key responsabilities:

Evaluate and process internal and external client and patient correspondence.

Compose clear and professional email communications to provide updates and information.

Run status checks on invoice/claim correction files to ensure all updates are completed.

Follow approved SOPs to resolve correspondence requests.

Job description

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!

Correspondence Billing Specialist

The person in this position is responsible for evaluation and processing of internal and external client and patient correspondence. By utilizing various systems (mPower, LCBS, LCLS, Mobius, Artiva etc.) to review and assist with determination of transfers, adjustments and next action for follow up. Age of correspondence can vary, along with complexity of research required. Clear, accurate, concise, and complete communication is required due to the variety of internal and external customers that requests are received from.

Responsibilities:

Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system

Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up

Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs

Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request

Follow Approved SOP’s to update and provide necessary information to resolve correspondence request

Requirements:

Requires a High School Diploma or equivalent
2+ years directly applicable experience. Required (such as correspondence, Patient Billing customer service or Healthcare Billing)
Labcorp current Healthcare Billing Specialist experience strongly preferred
Prefer previous medical billing or accounts receivables experience preferred

Other desirable Knowledge/Skills:

Ability to work and learn in a fast environment
Excellent organizational and communication skills
Strong correspondence skills

Knowledge of Microsoft Office; especially Excel
Labcorp Healthcare Billing systems and processes knowledge

Why should I become a Correspondence Billing Specialist at Labcorp?

Generous paid time off!
Medical, Vision and Dental Insurance Options!
Flexible Spending Accounts!
401k and Employee Stock Purchase plans!
No Charge Lab Testing!
Fitness Reimbursement Program!

And many more incentives

Application Window closes: 3-14-25
Pay Range: $15-17.00/hr (State minimum wages apply if higher)
Shift: Monday-Friday; 8:00am-5:00pm (EST)

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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