Offer summary

Qualifications:

Minimum 2-3 years of knowledge management experience in content creation and quality reviews., Working knowledge of DITA or other XML-based formats is essential., Strong English communication skills, both written and verbal, are required., Proficiency in Microsoft Office products is necessary. .

Key responsabilities:

Coordinate with global and member firm stakeholders to publish new and updated content.

Ensure content is localized for various countries as needed.

Support the execution of Audit & Assurance engagements through content contributions.

Work independently and collaboratively within both onsite and virtual teams.

Job description

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: Content Production Analyst
Duration: 12 months
Working hours: EST hours 8:30am to 5pm
Location: Toronto Ontario, Canada

Job Description
Our client makes an impact by providing content that is used by all Client Audit Practitioners in the execution of Audit & Assurance engagements around the globe. You will coordinate with our Global and member firm stakeholders to publish new and updated content, which may be localized for each country around the world. Our contributions directly support those engagements and the continued transformation of our Global Audit & Assurance business.

Qualifications
Required:
• Minimum 2 - 3 years of knowledge management experience, including gathering, writing, revising and releasing content or experience in performing quality reviews of XML based content
• Working knowledge of DITA or other XML based formats
• Self-directed, comfortable working independently and without daily supervision
• Ability to productively manage and work within an onsite and a virtual team
• Strong English communication skills (written, verbal, and presentation)
• Proficiency in Microsoft Office products (e.g., Word, Excel & PowerPoint)

Education and experience:
• College degree (or equivalent)
• Two to three years of content management experience
Preferred:
• Experience with enterprise content management platforms such as SDL or Documentum

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Required profile