Supply Chain Strategic Deployment Manager, Customer Mapping( Remote/Virtual)

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The Supply Chain Strategic Initiative Deployment Manager – Customer Mapping is responsible for coaching and developing field talent on the rollout & implementation of Supply Chain plays while ensuring accurate execution and on time deployment. The role leads day-to-day deployment activities by location throughout the implementation lifecycle.

The Supply Chain Strategic Initiative Deployment Manager - Customer Mapping operates as an effective communicator with the ability to drive change throughout various levels and phases of each implementation.

This position is remote/virtual with up to 25% travel as needed which means the work can be completed from your home office from anywhere in the United States except Hawaii or United States Territories.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Deploys standardized, configurable plays for Supply Chain developed by the Customer Remapping playbook and intake process.
• Coaches field associates in play execution to ensure plays are adhered to as written, executed consistently, and delivered on-time.
• Manages the intake process for Customer Remapping Requests. Leads all implementation activities at the deploying markets(s) (Warehouse, Transportation, Sales, Customer Service, etc.)
• Drives all project related activities of deployment (inform through execution) ensuring compliance to the prescribed playbook.
• Prepares impact/gap analysis and facilitates workshops to document current state vs future state and documents processes related to the deployment project.
• Advises local Supply Chain, National, Chain Based, Local Sales, Replenishment, Transportation leadership to execute Remapping plays per their specific roles.
• Partners with Field and Center teams to ensure accuracy and consistency of play execution.
• Works closely with local leadership teams to identify and remove barriers to success.
• Maintains performance scorecards to track development and execution of plays.
• Collects, consolidates, and cascades feedback upward from field to remapping leadership and region leaders.
• Shares best practices and feedback from field to Supply Chain and remapping leadership to ensure it is included in playbook revisions. 
• Provides weekly deployment status updates and conducts weekly status calls.
• Updates deployment process documentation, including workflows, RACI charts and procedures.
• Conducts deployment analysis to ensure all personnel are trained and ready for a clean handoff post deployment.
• Other duties as assigned by manager.

SUPERVISION:

• N/A

RELATIONSHIPS

• Internal: Cross-Functional relationships across the entire organization including but not limited to: SLT, SRT, Supply Chain, Finance, HR & IT.

• External: None

WORK ENVIRONMENT

• Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

• Bachelor’s degree
• 5 years of project management experience or proven demonstration of running multiple large-scale customer facing projects.
• Demonstrated ability to lead through change or change management.
• Strong project management/governance experience or PMP/PMI.
• Ability to prioritize issues, manage risk and communicate effectively.
• Proven analytical and problem-solving ability.
• Advanced knowledge of MS Office products.
• Travel up to 25%.

PREFERRED QUALIFICATIONS

• Experience in Supply Chain, Sales, Replenishment, and/or Warehouse operations.

EDUCATION

• Bachelor’s degree

CERTIFICATIONS / TRAINING

• PMP/PMI preferred

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.  The expected base rate for this role is between $87,500 and $139,000.

This role will also receive an annual incentive plan bonus.​

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

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***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***