Offer summary

Qualifications:

Proven experience in pre-sales/sales and operational support roles., Strong understanding of go-to-market strategies and lead management., Excellent communication and interpersonal skills., Detail-oriented with strong organizational skills..

Key responsabilities:

Provide comprehensive support in pre-sales and sales activities, including lead generation and client presentations.

Assist in various operational tasks to ensure smooth business operations and manage schedules.

Work with marketing and sales teams to develop and implement effective go-to-market strategies.

Manage and nurture leads throughout the sales cycle, ensuring timely follow-ups and accurate records.

Job description

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Job Title: Sales and Operational Support Specialist

Job Summary:

We are seeking a highly motivated and detail-oriented Sales and Operational Support Specialist to join our dynamic team. This role is crucial in driving our go-to-market strategies and ensuring seamless operational support. The ideal candidate will have a strong background in pre-sales/sales activities and possess excellent organizational and communication skills.

Key Responsibilities:

Pre-Sales/Sales Support: Provide comprehensive support in pre-sales and sales activities, including lead generation, proposal development, and client presentations. Collaborate closely with the sales team to identify and pursue new business opportunities.
Operational Support: Assist in various operational tasks as needed to ensure smooth business operations. This includes coordinating with different departments, managing schedules, and handling administrative duties.
Go-to-Market Strategies: Work alongside the marketing and sales teams to develop and implement effective go-to-market strategies. This involves market research, competitive analysis, and strategic planning to drive business growth.
Lead Management: Take charge of managing and nurturing leads throughout the sales cycle. Ensure timely follow-ups, maintain accurate records, and provide regular updates to the sales team.
Proposal Development: Assist in the creation and refinement of sales proposals. Ensure that all proposals are tailored to meet client needs and align with company objectives.
Contract Review: Participate in the review and negotiation of contracts. Ensure that all contractual agreements are in compliance with company policies and legal requirements.
Client Management: Provide exceptional client management by addressing client inquiries, resolving issues, and maintaining strong relationships. Act as a point of contact for clients and ensure their satisfaction with our services.

Requirements:

Proven experience in pre-sales/sales and operational support roles.
Strong understanding of go-to-market strategies and lead management.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.
Proficiency in using CRM software and other sales tools.
Ability to manage multiple tasks and prioritize effectively.

Preferred Skills:

Experience in contract review and negotiation.
Familiarity with market research and competitive analysis.
Strong problem-solving skills and ability to think strategically.
Technical knowledge/experience in digital investigations, eDiscovery, and forensics

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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