Offer summary

Qualifications:

A minimum of three years of relevant risk experience in banking or financial services., Bachelor's degree preferred., Strong analytical skills to assess information and draw conclusions., Excellent written and verbal communication skills..

Key responsabilities:

Oversee daily tasks related to fraud detection and prevention, including reviewing reports and managing account restrictions.

Act as a liaison with Building Services and IT for site management and security issues.

Retrieve security footage for investigations and ensure the DVR system is operational.

Manage vendor contracts and invoices, ensuring timely processing and resolution of security-related issues.

Job description

Overview:

This position is responsible for the day to day administration of the physical security program. This position works closely with vendors to ensure they adhere to our standards and that the job is done correctly through monitoring contracts, managing billing and performing quality control on installations.

Responsibilities:

Oversees completion of daily tasks, including but not limited to reviewing daily reports to locate potential fraud, placing hold or restrictions on accounts to prevent losses, starting cases for the investigation area, conducting in-depth research on potential fraud cases, verifying checks for bank branches and assisting in the collection and compilation of data for quarterly tracking of fraud losses.
Work closely with the Building Services and IT areas on new sites, remodels and closures of sites.
Responsible for security tasks including adding and deleting staff from the panels and issuing verbal pin codes
Act as and after-hours contact for physical security issues and be able to trouble-shoot and provide branch solutions regarding alarm or card access issues.
Retrieve and provide security camera footage for law enforcement and for cases within the department as needed.
Ensure that the DVR system is constantly working properly and place service calls as needed for repairs.
Work with security vendors on contracts, proposals and scheduling for projects, and recommend solutions to issues that arise during the project.
Responsible for reviewing invoices, logging and processing them in a timely manner through Tompkins purchasing systems.
Schedule and track Branch Security Control Forms and Security Branch/Office
Assessments and address issues with the branches in a timely fashion.
Assist with collecting documentation for subpoenas and investigations
Assist with investigations involving fraud, robbery, and forgery; identify risks and mitigating controls due to such investigations and effectively communicate recommendations to the Corporate Security Officer. Ensure timely and accurate implementation or resolution.
All other duties as assigned.

Qualifications:

A minimum of three (3) years relevant risk experience in the banking, financial services, or other related industry. (Bachelor's degree preferred)

Ability to analyze information and formulate conclusions

Proficient interpersonal communication skills to effectively interact with others across the Company

Detail-oriented

Ability to work and multi-task in a fast-paced environment

Excellent written and verbal communication skills

Proficient computer and data entry skills

Valid DL required for site visits

Benefits:

Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking throughout Tompkins Community Bank
Employee Referrals

EEO Statement:

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

For more information, please click here

#communitybank

Required profile