Offer summary

Qualifications:

6+ years of HR experience, with 4+ years as an HRBP in multi-site, high-volume retail., Strong expertise in employee relations, including investigations and conflict resolution., In-depth knowledge of U.S. retail employment laws and compliance., Minimum of Bachelor’s degree in HR, Business, or related field..

Key responsabilities:

Serve as a trusted advisor to retail leadership on employee relations and conflict resolution.

Design and implement initiatives to foster a positive workplace culture.

Oversee compliance with employment laws and conduct investigations into workplace concerns.

Partner with department leaders to develop performance management frameworks and support change management efforts.

Job description

POSITION SUMMARY:

The Sr. HR Business Partner, Retail TX will serve as a strategic partner to Princess Polly’s retail teams, ensuring a high performing, engaged, and inclusive workforce. This role will drive employee relations strategy, oversee compliance, foster a positive workplace culture, and coach retail leaders in alignment with business objectives.

IF YOU ARE INTERESTED, THIS IS WHAT SUCCESS LOOKS LIKE:

Serve as a trusted advisor to retail leadership, providing guidance on employee relations issues, conflict resolution, and team dynamics.

Design and implement initiatives that foster a culture of respect, trust, and accountability across all levels of the retail organization.

Ensure compliance with employment laws and company policies, providing guidance on key labor regulations (wage & hour, leaves, accommodations, etc.).

Oversee and execute thorough, impartial, and timely investigations into workplace concerns, recommending appropriate resolutions.

Partner with department leaders to design fair, consistent, and scalable performance management frameworks.

Provide coaching and strategic guidance on progressive discipline, performance improvement plans (PIPs), and terminations.

Develop feedback loops, including engagement surveys, exit interviews, and focus groups, to measure and enhance the employee experience.

Support change management efforts, ensuring smooth transitions during organizational shifts, expansions, or restructures.

Partner with Talent Acquisition and Professional Learning & Development partners to align employee relations strategy with hiring, onboarding, and professional growth initiatives.

COMMERCIAL AND EDUCATION REQUIREMENTS:

6+ years of HR experience, with 4+ years as an HRBP in multi-site, high-volume retail.

Strong employee relations expertise (investigations, conflict resolution, progressive discipline).

In-depth knowledge of U.S. retail employment laws (wage & hour, FWWO, FMLA, ADA, accommodations).

Ability to uphold performance management through strongly defined company values.

Proven ability to coach and influence retail leaders to drive engagement and performance.

Experience in change management, DIB initiatives, and employee recognition programs.

Skilled in HR compliance, risk mitigation, and partnering with Legal/Finance/Operations teams.

Proficient in data-driven decision-making, using analytics to inform HR strategy.

Proficient in HR systems (Workday, ADP, or similar).

Minimum of Bachelor’s degree in HR, Business, or related field.

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

What are you waiting for? Come experience something different and amazing in the online fashion space!

#PrincessPolly #PursueYourPassion #PrincessPollyCareers

Required profile