Offer summary

Qualifications:

Current Esthetician License with 2-3 years of practice experience., Customer service experience of at least 2 years and sales experience of at least 1 year., Excellent communication and organizational skills, with proficiency in computer applications like PowerPoint and Excel., Training facilitation or presentation experience is preferred..

Key responsabilities:

Conduct training and sales support for Spa Partner accounts, focusing on product knowledge and service.

Participate in sales activities to meet fiscal year targets and conduct regular business meetings with Spa decision-makers.

Deliver quarterly training sessions and monthly support visits to Spa Partners, ensuring effective information retention.

Assist with order placements, manage inventory, and support special events as directed by the Outside Sales Representative.

Job description

Training Specialist – Northeast California (Sacramento & Fairfield)
Full-Time remote/telecommute position
Contracted & commission-based role
Esthetics License Required

Role Summary
The Training Specialist will contract directly to the Outside Sales Representative (OSR) to represent Eminence and is not an employee of Eminence. The roles and responsibilities listed below will take up an average of 1-2 days per week. The number of hours worked per week will depend on the number of accounts that need to be trained in any given week. The candidate should have some level of flexibility to accommodate these 1-2 days per week.
As the Training Specialist, your focus is to provide training and sales support to existing Spa Partner accounts. You will work closely with the OSR and the Eminence Central Office in Vancouver, Canada to provide extraordinary training and service to Spa Partners. As part of the Outside Sales team, you will also receive and process Spa Partner orders while fielding inquiries regarding orders and training. You will use expert knowledge of products, skin care, massage therapy, seasonal promotions, training techniques and extraordinary Spa Partner service to provide exciting training to each Spa Partner on a regular basis.

Responsibilities

Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year (Fiscal Year runs 1-Oct to 30-Sep of each calendar year)
Conduct regular business meetings with the decision-maker(s) at each Spa
Regularly prospect new Spa Partner accounts within the assigned geographical area
Increase product penetration by expanding the Eminence product portfolio in each Spa Partner account
Drive ‘uptake’ of seasonal Eminence promotions and other Eminence promotions as directed by the OSR
Partner with Spa Partners and the OSR to address challenges and opportunities in each business (including, for examples: menus, backbar, retail merchandising, and pricing) – including use of the Eminence Onsite Quarterly Checklist and Marketing Checklist
Deliver training to each Spa Partner at their spa location on a quarterly basis and provide Monthly Support Visits to Spa Partners that achieve a specific revenue threshold
Providing Opening Order training once a month for the first 3 months after opening a new account, as directed by the OSR
Maximize the information retention of Spa Partners through tailored, inspirational, question-based training
- Product Instruction Manuals are provided by Eminence
Send an After Training follow-up email to each account within 48 hours to answer any unresolved questions during training, provide any promised material, etc.
Assist Spa Partners with placing orders and managing their inventory
Support Spa Partners with the coordination of special events as directed by the OSR
Record a detailed recap of all on-site training to be sent to the OSR within 48 hours
Opportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of Eminence
Attend Eminence Annual Business Conference in Vancouver once a year (approximately 5 days in July or August) for further training and education

Qualifications

Has a current Esthetician Licence and has been currently practicing for a minimum of 2-3 years
Has experience with Eminence Organic Skin Care Treatments in a Spa - preferred
Ability to travel overnight within the territory & ability to travel outside of territory as necessary – required
Valid driver’s license and vehicle for assigned territory – required
Customer Service experience – minimum 2 years
Sales Experience – minimum 1 year
Training facilitation and/or presentation experience – preferred
Excellent communication skills
Excellent organizational skills – punctuality and reliability are essential
Customer service skills
Computer skills (especially PowerPoint, MS Word, Excel and Outlook)

The Application
Please submit a resume with a cover letter.
Closing date for applications: Friday, March 7^th, 2025, at 9pm PDT.

Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, and beauty professionals. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation^®, Eminence Organics continues to meet the highest standards of social and environmental performance, accountability and transparency for employees, customers, and the community.
Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity

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