Offer summary

Qualifications:

Bachelor’s Degree in Marketing, Advertising or equivalent discipline required, 7+ years client services experience within a high volume advertising agency, Excellent oral and written communication skills, Advanced PC experience with all MS Office Suite..

Key responsabilities:

Manage the client services team providing tactical and strategic leadership

Serve as the primary contact between the client and client services team

Ensure projects are completed on time and within budget while anticipating client needs

Provide leadership and guidance to direct reports and communicate project updates.

Job description

About Avalere Health

Guided by a single mission to make EVERY PATIENT POSSIBLE, our Advisory, Medical, and Marketing capabilities move as one, ensuring every patient is identified, supported, treated, and cared for. Equally.

Avalere Health is a global strategic partner, perfectly formed to solve the biggest challenges in health—at pace and at scale. We are united across the product lifecycle, uniquely positioned to understand every angle of life, health, and the human condition. Partnering with our clients, we are building a world where healthcare is not a barrier. And no patient is left behind.

We are powered by our unique and proprietary model, SenseMaking. Combining strategic tools and human ingenuity, SenseMaking allows us to transform limitations into pathways, obstacles into possibilities, and intricacy into action. Our talented, diverse, and passionate team—known as SenseMakers—strive each day to make EVERY PATIENT POSSIBLE.

About the role

This position manages the client services team providing tactical and strategic leadership. Works directly with the client to ensure goals and objectives are being met and takes ownership of the campaign process from inception to completion. Supervises the client services team on a day to day basis.

What you'll do

Primary contact between the client and client services team, working to ensure brand strategy is effectively communicated and understood by team members

Develops relationships and manages key opinion leaders

Has a full understanding of the client’s brand, therapeutic area and objectives

Uses independent judgment and discretion to act as a bridge between the brand and creative strategy

Manages day to day client service business to ensure projects are completed on time and within budget

Ability to anticipate client needs and make recommendations

Simultaneously handles multiple projects under pressure and tight deadlines

Leads and sets an example for the client services team delivering quality products to clients

Works with multiple departments to ensure overall quality control of projects, including providing meaningful input as to employee performance and other issues within the agency

Constantly communicates with all departments, providing necessary project updates

Provides leadership and guidance to direct reports

Performs administrative tasks necessary to meet client deliverables

Attends meetings to discuss client projects and give status updates

Performs other duties as assigned

About You

Bachelor’s Degree in Marketing, Advertising or equivalent discipline required

7+ years client services experience within a high volume advertising agency

Must be self-motivated, professional, detail oriented, and possess excellent oral and written communication skills

Comfortable working under pressure within tight deadlines

Advanced PC experience with all MS Office Suite

What we can offer

Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

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