Offer summary

Qualifications:

Passion for YouTube and content creation., Strong communication skills to assist creators effectively., Ability to provide technical support and guidance on vidIQ's tools., Attention to detail and a proactive approach to problem-solving..

Key responsabilities:

Serve as the main point of contact for YouTube creators seeking support.

Provide guidance and technical assistance on vidIQ features.

Gather and relay feedback from creators to improve products.

Help users navigate their creative journeys with effective support.

Job description

About vidIQ:

vidIQ is an innovative platform that equips YouTube creators with the tools they need to optimize their content, expand their audience, and enhance their channel's growth. Our global Creator Support team consists of passionate, creative individuals from around the world. Specializing in collaboration, open communication, and the free exchange of ideas, we operate within a fully remote work environment. United by our shared enthusiasm for YouTube, we are dedicated to delivering exceptional support and guidance, ensuring that creators have the resources and support they need to flourish and excel.

Role Overview and Key Responsibilities:

Are you passionate about YouTube? Do you find joy in helping others achieve their goals? Join our team as a Creator Support Specialist and make a significant difference in the lives of many creators! As a part of our diverse and dynamic support team, you will be the main point of contact for YouTube creators seeking guidance, technical assistance, and support in using vidIQ’s features and tools effectively. As the Creator Support Specialist at vidIQ, you will act as the voice of the creators, surfacing valuable feedback and insights to help refine and improve our products. Bring your love for YouTube and attention to detail to help our users navigate their creative journeys. Join our vibrant, global, fully remote team and grow your skills while making a meaningful impact.

This role is available as a contract opportunity.

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