Offer summary

Qualifications:

Excellent verbal and written communication skills., Previous experience in client success or account management., Strong ability to build and maintain client relationships., Proficiency in CRM software and Microsoft Office Suite..

Key responsabilities:

Serve as the primary point of contact for clients, addressing their needs and concerns.

Develop and maintain strong relationships with clients to ensure their success.

Onboard new clients and provide them with training and resources.

Monitor client usage and performance metrics, identifying opportunities for improvement.

Job description

Company: AristocratResearch.com

Department: Customer Relations.

Location: Chennai

Training Period: 15 days (Unpaid) direct

Compensation: 12% commission per client conversion

Contact: Send CV to +91 8668009796 and hr@aristocratitsolutions.com

About Us

AristocratResearch.com is a leading consulting and publication company specializing in research, technology, media, and publication services. We provide innovative solutions and strategic insights to clients worldwide, helping them achieve their business and academic goals.

Job Overview

We are seeking a proactive and dedicated Client Success Manager to join our Client Success team. This role involves ensuring the satisfaction and success of our clients by providing exceptional support and strategic guidance. The successful candidate will work closely with clients to understand their needs, ensure they are making the most of our services, and drive client retention and growth.

Key Responsibilities

Serve as the primary point of contact for clients, addressing their needs and concerns promptly.
Develop and maintain strong relationships with clients to ensure their success and satisfaction.
Onboard new clients and provide them with training and resources to maximize their use of our services.
Monitor client usage and performance metrics, identifying opportunities for improvement.
Provide strategic insights and recommendations to clients to help them achieve their goals.
Coordinate with internal teams to resolve client issues and enhance service delivery.
Conduct regular check-ins and business reviews with clients to ensure their ongoing success.

Requirements

Willingness to undergo a 15-day unpaid training period.

Communication Skills: Excellent verbal and written communication skills.

Client Success: Previous experience in client success, account management, or a related field.

Client Relations: Strong ability to build and maintain client relationships.

Problem-Solving: Strong problem-solving skills and a proactive attitude.

Technical Skills: Proficiency in CRM software and Microsoft Office Suite.

Organization: Strong organizational skills and attention to detail.

Benefits

12% commission per client conversion.

Flexibility to work from anywhere post-training.

Opportunity to work with a dynamic and innovative team.

Continuous learning and professional growth opportunities.

How to Apply:

Interested candidates are invited to send their CVs to +91 8668009796 and hr@aristocratitsolutions.com. Please ensure your CV highlights relevant experience and skills.

Join us at AristocratResearch.com and contribute to groundbreaking research and consulting projects while enjoying the flexibility of remote work and the potential for high earnings through client conversions.

Salary: 10 K+

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