Offer summary

Qualifications:

High school diploma with some college credits; an Associate's Degree or higher is preferred., Strong computer skills, particularly in Microsoft Excel., Excellent written and verbal communication skills., Attention to detail and a willingness to learn new tasks..

Key responsabilities:

Gather and organize client information to address their needs.

Work directly with clients on service changes and implementations as needed.

Review client service accounts and improve operational systems and processes.

Collaborate with team members and report directly to the Director of Operations.

Job description

Televon is a technology service organization providing administration and cost optimization services to small and medium sized organizations. Leveraging Televon, clients drive down IT expenses, enhance IT team capabilities, and improve their organizations productivity. We deliver on these promises by becoming experts in the tools, services and providers that a client utilizes to deliver IT capabilities. This includes data and internet services, wireless carriers, and SaaS systems (e.g., Microsoft).

As the an Analyst Intern, your role will focus on helping the Televon Operations team gather client information, organize and categorize that information and address client needs. Depending on your skills and capabilities, you may take on additional responsibilities including working directly with clients on service changes and implementations, reviewing client service accounts, and improving Televon operational systems and processes.

You will report directly to the Director of Operations, but will work closely with all team members, including the President of the Organization. All work is performed through a computer or over the phone. This is no requirement for travel or being on site in a physical office.

Requirements

Televon is an Analytics company. We analyze data to help clients make better technology business decisions. This means you don't need to be a computer guru or coder. What you will need to be successful as a Analyst Intern is:

The ability to work 100% of your day at a desk in a relatively quiet place (home office, library, quiet coffee shop, etc.).
Comfort working with data and information in a computer. If you are pretty good with math and like computers you will do well.
Good phone and email etiquette and a pleasant working style. We are remote company, which means we have to build relationships through our technology, both internally with team members and externally with our clients.
Excellent attention to detail.
An excitement to learn new things, take on new tasks, and grow professionally and personally.
An inclusive and team perspective towards those you work with, both within Televon and outside of our organization.

In order to be considered for this role you will need the following:

Ability to pass a background check
High school diploma and some college credits (an Associates Degree or higher is preferred)
Strong computer skills (working knowledge of Microsoft Excel is preferred)
Excellent written and verbal communication skills (as demonstrated by your resume and phone interview)

Benefits

Televon is committed to empowering team members to be successful in both their professional and personal lives. As a part-time position, Televon provides the following benefits:

A living wage of $16/hour or more depending on candidate skills and experience
The ability to start your professional career prior to graduating college
A career path starting as a Client Success Analyst and growing to a Client Consultant.

Televon is dedicated to equal employment opportunities and fair labor practices. Televon provides equal employment opportunities to all individuals based on job-related qualifications, and the ability to perform a job without regard to race, color, gender, gender identity, gender expression, religious creed, marital status, age, national origin, ancestry, genetic information, legally protected medical condition, veteran status, sexual orientation, or on any other basis made unlawful by federal, state or local laws. It is our policy to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds

Salary: $16/hour

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