Technology Line of Business (LOB) Manager (REMOTE) at Chinook Systems

Who is Chinook?

Founded in 2002, Chinook Systems, Inc. is an inter-disciplinary commissioning, cybersecurity, engineering, design/build and maintenance and services firm committed to delivering lifecycle facility solutions. With a focus on mission critical infrastructure, we perform on both new construction and existing building projects. Chinook has strong technology capabilities including 2D design and 3D modeling, construction management, and computerized maintenance management (CMMS). We have cybersecure proprietary commissioning technology, Quicx that holds an Authority to Operate (ATO).

The Work:

As the Technology Line of Business Manager, you will lead the business unit for technology and applications. You will be responsible for overseeing and expanding the Technology Line of Business (LOB) at Chinook, focusing on business strategy, financial growth, and leadership, ensuring the profitability and sustainability of technology-driven initiatives. You will work closely with the other LOB Managers and senior leadership to develop and execute strategies that drive revenue, market positioning, and long-term business objectives.

In this role you will support multiple business lines, including Building Automation Technology, CMMS, Facility Management Systems, and Commissioning applications such as Chinook’s QuiCx application. You will lead efforts to integrate and expand technology services across these domains, aligning offerings with customer needs and industry trends.

In addition to financial oversight, you will drive business development and client engagement, acting as the primary point of contact for strategic partners and high-value clients. This includes leading sales efforts, managing key contracts and proposals, and ensuring the successful execution of the Annual Sales Plan and other strategic growth initiatives.

You will report to the Director of IT & GRC and collaborate with LOB Managers, sales teams, and executive leadership to ensure aligned project execution while driving financial and operational growth.

This position is REMOTE, but you must be able to travel to client sites up to 10% of the time. Due to the location of the majority of our clients, candidates in the Eastern Time Zone of the United States are preferred, especially candidates in the Mid-Atlantic Region.

Key Responsibilities:

Business Planning & Coordination

• Guide the development and execution of technology initiatives, ensuring alignment with business objectives, client needs, and industry trends.
• Support the expansion and strategic positioning of Chinook’s technology portfolio by assessing market trends, competitive landscape, and emerging business opportunities.
• Evaluate and recommend emerging technologies that enhance service offerings, drive innovation, and improve operational efficiency.
• Work closely with the Technology Product Manager and development teams to ensure business priorities are reflected in technical solutions and development roadmaps.
• Contribute to technology roadmaps, ensuring alignment with business objectives, technical feasibility, and financial sustainability.

Business Development & Growth

• Collaborate with Chinook executives, including Directors of IT, Technical Solutions, and Sales & Marketing, to shape and refine technology growth strategies, ensuring they align with market demand and revenue goals.
• Facilitate execution of technology initiatives by translating business priorities into actionable development plans, identifying new market opportunities, and optimizing service positioning.
• Oversee key business functions related to solution development, including pricing models, contract structuring, and client engagement to ensure sustainable revenue growth.
• Drive business development efforts, partnering with sales teams to pursue strategic partnerships, new client acquisitions, and market expansion initiatives.
• Lead and support proposal development and contract negotiations, ensuring solutions align with Chinook’s profitability goals and risk tolerance.
• Oversee expansion of technology services, ensuring SaaS, cybersecurity, building monitoring, and analytics solutions meet market needs and integrate seamlessly into Chinook’s offerings.
• Partner with the Technology Product Manager to validate the security, scalability, and feasibility of new technology initiatives before market deployment.

Technology Solutions Alignment & Integration

• Ensure technology solutions align with business and financial objectives, working with leadership and stakeholders to support client needs and industry best practices.
• Coordinate cross-functional collaboration with LOB managers and the Technology Product Manager to drive seamless technology integration across Chinook’s platforms.
• Evaluate and assess the business impact of new technologies, providing insights into automation tools, software advancements, and cybersecurity enhancements.
• Identify business process improvements to enhance solution delivery, optimize resource allocation, and increase operational efficiency.
• Oversee compliance, risk, and governance considerations for technology implementations, ensuring contractual, financial, and regulatory alignment.
• Exercise your strong leadership, facilitation, and team-building skills, with a focus on business development, strategic planning, and cross-functional collaboration.
• Evaluate, develop, and implement technology solutions that provide business value and align with market demand.
• Demonstrate your excellent communication skills to engage with executive leadership, business line managers, and clients on technology initiatives.
• Use your strong analytical and problem-solving abilities, focusing on assessing financial feasibility, business impact, and technology investments.
• Lead proposal development, contract negotiations, and sales efforts, ensuring alignment with Chinook’s growth strategy.
• Utilize your Financial & Business Acumen across budgeting, forecasting, and developing pricing models for technology services.
• Maintain Technology Market Awareness, assess industry trends, competitive positioning, and new business opportunities.
• Perform other duties as assigned.

Minimum Qualifications:

• Must have a Bachelor’s Degree in Business Administration, Technology Management, Information Systems, Engineering, or a related field and at least 10 years of relevant experience. A High School Diploma and an additional 5 years of directly related experience may be considered in lieu of a degree.
• Requires at least 4 years of experience managing people.
• Client-Facing Development – Must have direct experience working with external clients, including requirements gathering, customer support, and technology solution positioning.
• Technology Awareness – Must have a strong foundational understanding of IoT, smart devices, and emerging technologies, with the ability to assess and align solutions with business objectives.
• Management & Leadership – Must have supervisory experience, with a focus on managing technology services, product positioning, and business-driven initiatives.
• Project Scoping & Business Feasibility – Must be proficient in level of effort (LOE) estimation, contract structuring, and assessing financial feasibility of technology investments.
• Business Development & Market Strategy Experience – Must have experience in technology-driven business growth, including strategic partnerships, proposal development, and revenue generation.
• Financial Acumen – Must have experience in budgeting, P&L management, or revenue forecasting, ensuring that technology initiatives align with financial objectives.

Citizenship/Clearance Requirements:

• Applicants for employment must be U.S. Citizens and must be able to obtain and maintain up to a Top Secret clearance due to our customer requirements and the nature of the work that we do.

Preferred Qualifications:

• Full Profit & Loss (P&L) Management – Strong preference for candidates with direct P&L responsibility, including forecasting, cost control, and revenue growth strategies.
• Strategic Budgeting & Financial Planning – Experience in developing financial models for technology services, including budgeting for multi-year initiatives and investment planning.
• High-Level Business Development & Market Expansion – Experience leading large-scale technology business growth initiatives, including M&A, strategic partnerships, and expansion into new markets.
• Proposal & RFP/RFI Leadership – Strong preference for candidates with direct experience managing end-to-end proposal development, including government contracts, competitive bidding, and pricing strategies.
• Master’s of Business Administration - MBA.
• Project Management Professional (PMP).
• ITIL Certification (Foundation or Intermediate).
• Certified Scrum Product Owner (CSPO) or Scrum Master (CSM).

Physical Considerations:

• Must be able to walk construction sites with uneven surfaces, carry up to 25 lbs., climb stairs and ladders, and work both indoors and outdoors in severe weather conditions, and in dust generating environments.
• Must be able to crawl to get to wherever a problem is so that you can see it for yourself.
• Applicants must be able to wear Personal Protective Equipment (PPE) where required.

Equal Employment Opportunity Statement:

Chinook Systems Inc. is an Equal Opportunity Employer. We do not discriminate against anyone because of their differences, such as age, disability, ethnicity, religion, national origin, gender, gender identity and expression, or sexual orientation.

Chinook is committed to providing veteran employment opportunities to our service men and women.