Senior Solutions Architect, Public Sector

GitLab is seeking an experienced Solutions Architect to join our Public Sector team in Australia. In this role, you'll serve as a trusted technical advisor to government agencies and public sector organizations across Australia, helping them leverage GitLab's Enterprise Edition to achieve their digital transformation goals.

As a Public Sector Solutions Architect, you will bridge the gap between technical capabilities and business outcomes, working closely with prospects and clients to design and validate solutions that meet their unique requirements. You'll play a crucial role in the technical evaluation stages of the sales process while ensuring alignment with public sector compliance and security standards.

Solution Architects can help shape and execute a strategy to build mindshare and broad use of the GitLab platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems

What Success Looks Like:

In this role, you'll combine technical excellence with strategic thinking to:

• Become a trusted advisor to public sector stakeholders at all levels
• Drive successful technical evaluations that result in customer adoption
• Demonstrate how GitLab's DevOps platform delivers measurable business value
• Build and maintain strong relationships with technical decision-makers

What you'll be doing:

• Create and maintain relationships with customer executives that contribute to large Net ARR deals and customer success.
• Facilitate customer and partner strategy formulation that takes into account the customer or partner’s market, business processes, technology portfolio, culture and appetite for change.
• Identify and surface business generation motions within areas of personal subject matter expertise that intersect with GitLab targeted technology sectors.
• Build and maintain select subject matter expertise related to GitLab targeted technology sectors through industry monitoring and participation in external working groups, committees and development projects.
• Keep up to date on GitLab-relevant emerging methodologies and technologies and leverage that knowledge to drive solution strategy and influence product strategy.
• Collaborate with product marketing, engineering, and management on market strategy that results in an improved win rate.
• Creates reusable notional architectures to leverage in Technical Close Plans.
• Use technical and market knowledge to create solutions and influence product to expand GitLabs revenue base - especially Total Addressable Market (TAM) and Launch Addressable Market (LAM).
• Exert influence on the overall objectives, key results, and other long-range measurable goals and strategies of the team.
• Create reference implementations for 3rd party integrations and effectively communicate the design and it’s value to customers, partners and GitLab team members.
• Service assistance requests by GitLab team members and/or Partners as a pre-sales and technical solutions authority for the top ARR clients and top Net ARR opportunities.

Experience you will need to get started

• Technical proficiency with deep understanding of cloud architectures (AWS, Azure, GCP), containerization, DevOps practices and modern software development frameworks and languages
• Ability to define clear outcomes and expectations that align with high-level organizational goals.
• Experience leading and mentoring technical and cross-functional teams
• Proven ability to collaborate and communicate effectively with senior stakeholders, including executives and business leaders (internal and external)
• Ability to emphasize thought leadership and strategic decision-making in order to lead initiatives

How GitLab will support you:

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible PTO (paid time off)
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave
• Home office support

Hiring process

• Selected candidates will be invited to schedule a screening call with our Global Recruiters.
• Next, candidates will be invited to schedule a first interview with the SA team Manager.
• Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.
• Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the Demo Guide.
• Candidates may be invited to additional interviews.
• Successful candidates will be made an offer after references are verified

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.