Job description

Child Care Aware of America (CCAoA) is the only national organization that supports every part of the child care system. In partnership with an on-the-ground network of Child Care Resource and Referral (CCR&R) organizations, we work in states and communities to advance high-quality, affordable child care—transforming a patchwork of resources into a system that works for everyone. Together, we make America child care strong—and that makes everyone stronger. CCAoA is committed to recruiting and retaining a dynamic workforce to help build a child care system that serves all children and families. Join us in ensuring that every family has access to high-quality, affordable child care.

CCAoA is a collective of passionate supporters of affordable, quality, and consistent child care. We are a values driven organization that’s seeking a remote Product Manager to support and contribute to our mission. The child care services our families depend upon are heavily impacted by the Product Manager position, and seamless, steady, service is not just valued but expected. The Product Manager leads product management for CCAoA’s suite of custom software, with a particular focus on Military Program products. This role involves defining product vision, prioritizing user needs, incorporating user feedback, negotiating requirements with internal stakeholders, collaborating on solutions with engineering, cultivating a product backlog, and acting as the primary liaison between stakeholders and cross-functional team(s). The Product Manager plays a key role in enhancing the digital experience for military families and providers.

What We Offer:

Competitive starting salary commensurate with experience
The flexibility to work 100% remotely
Health & wellness benefit options
A transparent professional environment where ideas are shared openly with honest discourse in a progressive atmosphere of growth & excellence
Opportunity for growth and advancement

Job Responsibilities:

Being a voice of our ‘why’ and helping our teams remain aligned with that purpose
Define and communicate the product vision for Military Program products
Prioritize user needs and incorporate user feedback into product development
Negotiate requirements with internal stakeholders and collaborate on solutions with engineering and design
Cultivate and maintain product backlog(s)
Act as the primary liaison between stakeholders and cross-functional team(s)
Aid in the promotion of human-centered design
Identify opportunities for business process redesign and optimization
Conduct discovery and develop user stories for key features and products for delivery
Identify opportunities for business process optimization using automation or process redesign
Develop, track, and report key performance indicators (KPIs) to measure product success

Job Qualifications:

7+ years of experience working in Product Management
Proven experience in product management, particularly in web solutions and Military Program products
Strong understanding of human-centered design and business process optimization
Effective systems thinking and analysis skills
Excellent communication and negotiation skills
Knowledge of and experience with agile methodologies
Ability to collaborate effectively across practices and with internal stakeholders
Experience with the Microsoft Office suite of products and experience with software product development team tools such as JIRA, Confluence, and related tools
Ability to work independently and manage multiple priorities