Business Consultant

Position Title: Business Consultant (Firm or an Individual)

Department: Global Programs*

Location: Remote in El Salvador

Key Relationships:

Reports to: D SVP, Country Team Liaison

DSVP, Global Programs

Direct Reports: None

Assignment Type: Part time ( 60-90 days)

Application Requirements:

Cover Letter: Highlighting relevant experience and motivation.

Resume/CV: Detailing qualifications, previous assignments, and key achievements.

Portfolio: Case studies or project summaries from similar work in healthcare cost and revenue analysis.

References: At least t wo professional references, ideally from past consulting clients.

About Americares:

Americares is a health-focused relief and development organization that saves lives and improves health for people affected by poverty or disaster. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.

Americares Values:

We create global community, treating people as they want to be treated.

We respond effectively and responsibly, putting plans into practice.

We embed ethics and equity in our work and workplace.

We are better together; partnership is at our core.

We ask and listen, to create sustainable solutions for a healthier tomorrow.

We commit to quality, growing and improving to ensure individuals and communities thrive.

About the position:

The purpose of the consultancy is to provide a framework for decision making in updating a business model for Americares El Salvador Clínica Integral de Atención Familiar (CIAF), located in Santiago de Maria in the department of Usulután. Analysis of costs and revenues associated with managing and delivering a suite of health services at CIAF will provide insight required for Americares leadership in planning for CIAF operations with particular focus on the gap between revenue and costs, potential efficiencies, and optimizing CIAF’s ability to meet the needs of the most underserved populations in the clinic’s catchment area. Since the establishment of the clinic in November 2003, following the devasting 7.7 earthquake in 2001, the public and non-profit sector health service landscape in Eastern El Salvador has evolved and will require an analysis as part of this scope of work.

CIAF works under a partial cost recovery model that charges minimal fees, supported by contributions from Americares’ headquarters to help cover for operational expenses. The partially subsidized model was conceived with the intention of guaranteeing access to high quality, multidisciplinary health care services to underserved families. CIAF currently offers 13 medical services, 5 areas of diagnostic services and 17 ancillary services, serving more than 70,000 patients per year.

Key Outcomes:

Deliverables :

• An analysis of the past three years by month, including the CIAF’s profitably by service type ( i.e. gynecology, radiology, etc.), The analysis should include revenue and costs with the ability to forecast under a range of scenarios of service mix, patient volumes and patient ability to pay:
• Costs : Current fixed, shared, incremental costs per service type including analysis of per patient and procedure costs and per patient revenue.
• Revenue : Current revenue related to patient services, pharmacy, ancillary services. including analysis of per procedure and per patient revenue and margins.
• Break Even/Pricing Model by service
• Service utilization : Current service utilization per service type (procedures, visits)
• Operating expenses : Analysis should include all operating expense such as depreciation, severance accruals etc.
• Capital expenditures: a schedule of critical capital equipment replacement required and projection on future capex needs are to be funded
• Personnel Costs : Ability to forecast personnel by direct vs indirect. Example: Admin staff vs. Doctors.
• Overhead costs: how overhead costs are allocated among different service areas
• Final model should include the entire Clinic operation,
• Health equity measures: current patient/client profile/mix per service
• Market analysis: current economic environment including competitors, service availability to the lowest socioeconomic demographic in CIAF’s catchment area in the public sector and other non-profit or low-cost providers
• Socio economic data: Map the population currently served by CIAF in terms of socioeconomic demographics, by various classes and % to total patient pool of CIAF etc.
• An interactive ‘plug and play’ tool (spreadsheet) that allows for viewing revenue-cost gaps under scenarios of patient volumes per service type, etc. The tool should support a monthly, 3-year forecast including seasonal changes.
• Self-sufficiency : What would it take to be self-sufficient for CIAF in the current environment, with improved public health system? What is a realistic goal? What would one need to do to achieve 100% self-sufficiency for CIAF?
  
  

Duties and Responsibilities:

• A ctively model and contribute to Americares values, work culture and mission.
• Engage in and contribute to team spaces with openness, global competencies, and a growth mindset
• Other duties and responsibilities as outlined above
  
  

Degrees and/or experience required for the role:

Education:

Master’s degree or higher in Business Administration, Health Economics, Public Health, Health Management, or a related field.

Additional certifications in health financing or cost analysis (e.g., CPHQ, CFA) are an asset.

Technical Knowledge:

In-depth understanding of health economics, cost modeling, and revenue optimization in healthcare settings.

Knowledge of healthcare systems and public health service delivery in Latin America, especially in El Salvador or similar contexts.

Professional Experience:

Minimum 8–10 years of experience in business consulting, preferably in health services, public health programs, or non-profit healthcare.

Demonstrated experience developing decision-making frameworks for optimizing operations in healthcare.

Prior assignments analyzing cost structures, revenue streams, and service efficiency in clinics or hospitals.

Regional Knowledge:

Experience working in or consulting for healthcare facilities in Central America or other low-resource settings.

Analytical Work:

Experience conducting gap analyses and financial forecasting.

Proven track record of recommending operational improvements and efficiency measures.

These competencies are required for the role:

Technical Skills:

Financial modeling and cost-benefit analysis.

Ability to analyze healthcare data and synthesize findings into actionable insights.

Proficiency in tools like Excel, Tableau, Power BI, and statistical software (e.g., SPSS, Stata).

Communication:

Excellent written and verbal communication skills in English and Spanish.

Ability to present findings and recommendations effectively to stakeholders.

Soft Skills:

Strong problem-solving and critical-thinking skills.

Ability to work collaboratively with multicultural teams.

Sensitivity to the needs of underserved populations and local cultural dynamics.

Project Management:

Expertise in managing short-term consulting assignments with clear deliverables and timelines.

Additionally, our core competencies as an organization are:

• Ownership and results
• Communication
• Problem solving
• Equity and inclusion
• Teamwork and conflict resolution
• Leadership
• Prioritization
• Management
• Strategy and planning
• Decision making
  
  

What you can expect , if you move forward in the recruitment process:

• Screening based on qualification, relevant experience, and regional expertise
• Interview with People and Talent ( 30 Minutes )
• Video interview with team ( 45-60 Minutes )
• Reference check
• Offer!
• Background check and onboarding
  
  

Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.

If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.