Business Associate

Ways of Working: Mandate 3 - Employees will work full-time from their base location

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Responsibilities

Reporting: Develop and manage views for different business metrics: dashboards, and scorecards. Coordinate with MIS and analytics for data gathering using SQL/excel and ensuring data sanity for day-to-day reporting.

Growth: Developing and executing BAU OPD growth plans - ie conversion improvement charters (across MOTs). Leading the bottom-up view on OPD growth planning.

Program management: Program managing the MS win plans and city growth projects. Designing activity systems, tracking mechanisms, and ensuring timely call-outs and alignments as needed for the MS win plans. Identify city-level opportunities and execute hyperlocal-level MS win projects.

Analysis: Analyse data & generate key insights on the business, user quality, redemption funnels & other mission-critical metrics

P&L management: Be the SPOC for consolidating & reviewing partnerships P&L, along with Biz Fin/accounting teams

Process/Program Management: End-to-end process/program management of strategic partnerships, by liaising with key stakeholders internally and leading the execution to completion

Strategic Initiatives: Ideate, problem-solve & implement key process improvement initiatives within the team

Desired Skills

A bachelor’s degree in engineering/business/related field

1+ yr of experience as a Business Analyst

Excellent planning, organizational, and time management skills

Strong problem-solving & ability to work in ambiguous environments with high ownership

Proficiency in SQL, Excel, and Powerpoint

Understanding of basic statistics and probability concepts

Strong drive to move fast and break barriers

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"