Job description

Are you an excellent communicator? Do you love a challenge to investigate and obtain information? Do you get satisfaction from highly detailed work? Have you worked in sales or a call center but want to have a less stressful communication style? This job is for YOU! This hiring class is targeted to start 11th of March, 2025.

Please note that we normally respond within 24 hours of your initial application via the email that you provide. Please check your email for important correspondence regarding your application status.

This full-time entry-level position will be performing property due diligence using Google, County Websites, an array of other online resources, along with calling to confirm and obtain information. Once the research is complete and you have all proper documents needed, you will compile reports and send this information to our respective clients. This is a vital part of any real estate closing, and we need detail-oriented people with strong communication and computer skills to help secure a clear closing for our clients! Current employees would describe this role as fulfilling due to your part in helping someone through one of the biggest purchases of their lives.

Position Type and Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time (from March through October, the hours would be 7:30am to 4:00pm local time to be consistent with the United States Eastern Time)
Type of Work: This is a fully remote position
Job Type: Full-time after completion of training
Language: English (Required)

Essential Functions

Contact Home Owners Associations and Management Companies for relevant property information
Obtain specific time-sensitive documents
Prepare detailed documentation based on research and reporting
Other duties, as assigned

Starting Pay Rate: 2.174.000 per month plus full benefits and opportunities for monthly bonuses.

Once training is completed, bonus eligibility is 20%, 30% or 40% of monthly pay upon meeting monthly productivity and quality targets. Pay will also increase to 2.500.000 at that time.

Training Location: Remote

Requirements

High school degree or equivalent
Experience on the phone (this is not a call center position but that type of experience would be helpful)
Advanced level of English reading and writing (B2/C1)
Proactivity, responsibility, and attention to detail, with strong communication skills
Ability to work during Colombian holidays to match US schedule (surcharge would apply)
Distraction-free work environment for home
Ability to pass a background check and drug screening prior to any offer of employment

Our hiring process will consist of an initial virtual interview to learn more about you and tell you about us. If we are both still interested, there will be a technical assessment that also gives you a glimpse into what the work is like. If you cannot complete the assessment from a home computer, you will be able to do it on location at our office. If you pass the technical assessment, there will be a remote interview with the hiring team. If we are both still interested, you will go for a background check and drug screening. After all steps are successfully completed, we will extend an offer for employment.

Preferred Skills

Customer service and relationship building skills
Technical Understanding of the real-estate industry
Time management skills
Ability to work under pressure
Ability to take initiative, follow up with customers and attain self-set deadlines and company-set goals
Ability to work with a team and independently
Self-confident
Ability to listen and apply feedback from critiques and reviews
Adobe Acrobat DC
Understanding of Online Research

Benefits

Indefinite contract after successful completion of training
Internal growth opportunities - we develop our employees and will promote from within while growing this location
Monthly bonus potential based on achievement of goals related to productivity and quality
Recognition and Rewards platform that can be exchanged for gift cards
Government-mandated benefits and pension after successful completion of training
Ability to work remotely
Overtime and holiday surcharges paid
Opportunity to work for a U.S. based company, while honing your English speaking skills in a professional environment
Access to a global Learning Management System with thousands of professional development courses
100,000 COP monthly stipend towards dependable High-Speed Internet for remote work

Required profile