Improve the efficiency of your research teams Authentic8's Silo for Research is a fully isolated, anonymous and secure platform for conducting all forms of online investigations. Use Silo for Research to access web-based resources across the surface, deep or dark web. Shorten your time-to-insight Silo for Research improves analyst tradecraft across all phases of the information collection life cycle. Get your teams online and productive without deploying complicated solutions or disrupting your current infrastructure. Access alternate networks Span alternate regions, languages and network protocols. Silo for Research spins up one-time-use browser instances that give you access to content across geographies and web protocols. Regardless of the destination resource, your identity or affiliation is never exposed. Silo for Research lets you match your persona to the specific investigation needs. Appear local to the subject material by accessing the internet through any of Authentic8's access points around the world. Silo for Research combined with good tradecraft ensures your research activities aren't attributed to your analysts or organization. Automate collections Silo for Research supports collections of all types of web content as the analyst needs it, or over a period of time. Automation tools allow you to set up regular collection routines to capture a range of web content types, transform the content to a format of your choice and securely store it in the cloud. Preserve data in the cloud Investigators may be required to capture and collect content as part of their process. And to maintain efficacy of potential evidence, a proper chain of control and evidentiary requirements must be met. Silo for Research integrates with Authentic8 Secure Storage, an encrypted, audited cloud-based storage repository for users and groups. "With Silo, there is no need to have a 'dirty' machine because you are fully protected" - Authentic8 Silo for Research customer

At Authentic8, we empower organizations to redefine how digital investigations are conducted in an increasingly complex online world. With Silo for Research, our industry-leading solution, we enable secure and anonymous investigations across the surface, deep, and dark web—helping national security, defense, law enforcement, and enterprises uncover critical insights while staying protected.

Designed from the ground up with zero-trust principles and built on globally scaled infrastructure, Silo for Research addresses today's toughest cybersecurity challenges, allowing investigators to work smarter, faster, and safer. Trusted by more than 700 customers worldwide, our platform transforms how intelligence work is done.

Join us, and be part of a mission to protect and empower those who safeguard our world. From our collaborative teams to our cutting-edge technology, we’re not just building solutions—we’re shaping the future of digital investigations.

Authentic8 is looking for a Director of Revenue Operations. In this role, you will report to the Head of Finance and Business Operations and be accountable for the Strategy and Operations of the Commercial and Government Sales organizations. The Director of Revenue Operations is expected to identify, initiate, and drive projects and processes that are considered necessary for both the short-term and long-term success of the company. This role is cross functional in nature and requires an exceptional leader with the ability to partner and influence at the highest levels of the organization, working with Finance/Accounting, Sales, Customer Success, Marketing, Technical Operations and other groups. The ideal candidate can effectively manage the day-to-day tactics, while taking ownership of the strategy and roadmap of our sales priorities and processes. The Director of Revenue Operations also represents Sales Leadership on key projects and initiatives.

Key Areas of Responsibility:

Be a trusted advisor to Sales and Finance Leadership

Own, assess and drive changes to deal desk approval workflow

Provide weekly forecast for Sales and Finance/Accounting leadership (both for new and renewal)

Own and drive process for price quotes and discount approvals

Ensure SalesForce data hygiene (sales stage, close date, product and dollar amounts updated correctly) and oversee development of additional functionality, reporting, integration with adjacent systems, etc

Work with Finance/Accounting and HR on reconciling quarterly bookings and commissions payments.

Designs, enables and manages reporting, dashboards, metrics to ensure accurate, timely, actionable insights for the executive team, including bespoke analysis used by Sales Leadership for planning and review.

Work with Finance & Accounting on data to be used during QBR (Quarterly Business Review) Presentations.

Be heavily involved and work with key stakeholders from Finance/Accounting, HR, Legal and Sales in variable compensation plan design, proposal, distribution of quotas across all sales roles/levels and ensuring all quota carrying individuals have signed comp plans

Play an instrumental role on annual bookings targets and fiscal budgeting & planning

Heavily involved in integration of various systems and building of business intelligence

Leads global cross-functional programs (multiple interdependent projects) targeted at improving sales productivity

Ensures the buy-in and support of senior regional management for global initiatives, and facilitates global alignment

Brings in best practices and innovative approaches that create value for Sales and Customers on global basis

Skills and Requirements:

Successful record managing complex solution sales and implementations, including new opportunity scoping and capture, and renewal contract management.

Familiarity and experience in the software, SAAS, or subscription management industries and sales models

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Proficient in SFDC, SaaSOptics, Zuora and Excel

Experience with Spiff a plus

Experience with government procurement programs, e.g. GSA, CHESS, SEWP, NCI Agency BOAs.

Experience with complex certifications, such as FedRAMP, SSAE 16 SOC1, PCI-DSS

Comfort in matrix teams bridging Finance, Product Management, and Sales/Marketing.

Qualifications:

BA/BS degree, MBA preferred

10+ years of relevant experience in software business and sales operations capacity

Excellent quantitative analytical skills, creativity in problem-solving, empowering teams, and a keen business sense

Ability to think strategically, but also have exceptional attention to detail to drive program management, execution, and results

Demonstrated ability to influence and foster collaborative relationships with cross-functional GTM departments

Excellent problem solving, project management, interpersonal and organizational skills

Deep SFDC expertise and expert knowledge of enterprise sales tools

Ability to coach, motivate, performance manage, and recruit Sales Operations team

Salary Range

$160,000 - $175,000 + Bonus & Equity

Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.

Authentic8 Core Values & Principles:

Integrity: We apply our best efforts. We are honest with and accountable to others.

Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective.

Respect: We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger.

We are collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.

We are transparent: By operating with common information and understanding we ensure that we are aligned.

We find innovative solutions: We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.

We take ownership: We are responsible for our actions, our reputation and our business.

Authentic8 offers competitive benefits, including medical, dental and vision, flexible PTO, a 401k program and stock options.

It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Director of Revenue Operations

Job description

Required profile

Experience

Hard Skills

Other Skills

Revenue operations Related jobs

Senior Associate, Revenue Operations

Revenue Cycle Specialist

VP Revenue Operations

(Senior) Revenue Operations Consultant (m/w/d)

Revenue Operations Manager (w/d/m)