Inside Sales Account Manager

Join our dynamic and growing team, where you can make a meaningful impact on people's lives every day by ensuring safe drinking water worldwide.

Our Water division focuses on providing innovative diagnostics solutions to ensure water quality and safety. We are seeking a dynamic and driven Inside Sales Account Manager to join our team to help us achieve our sales targets while building strong customer relationships. Reporting into the Water Commercial Leader ANZ, you will be a part of the local water team as well as a passionate global network, whom you can connect with and leverage. In this brand-new role you will have the ability to make it your own!

This role is part time (22.8 hours per week) and you will have the flexibility to work from home, as well as our Brisbane office and custom-designed laboratory.

What you can expect

• Achievement of sales revenue targets for the Water product portfolio across Australia, New Zealand, and the Pacific region.

• Proactively manage and grow relationships within the Water customer portfolio.

• Increase utilisation and retention of IDEXX Water products and services by educating customers and addressing their needs.

• Identify and convert sales opportunities into long-term customers.

• Maintain an active sales pipeline and leverage CRM tools like Salesforce to track performance.

• Provide exceptional service and technical support to build customer loyalty.

The Successful candidate…

• Bachelor’s degree in business, science, microbiology or a related field (preferred).

• Equivalent professional experience in sales or account management may be considered.

• Proven experience in a sales or account management role, ideally within the water, diagnostics, or laboratory industry.

• Demonstrated ability to manage a sales pipeline, close deals, and achieve revenue targets.

• Experience working with CRM systems, particularly Salesforce.

• Familiarity with customer needs in laboratory workflows, water quality, or diagnostics.

What can we offer?

• In return, this role offers an opportunity to join a fast-paced global market leader on the S&P 500

• Investment in professional development and career growth

• We offer true flexibility with on-site, remote or hybrid working arrangements

• Competitive annual bonus scheme and compensation review

• Be rewarded for your contributions through our ThanXX Reward and Recognition Program

• Enhanced bereavement leave for family and pets!

• Free wellness programs like Personify Health, Fitness Reimbursements, Mental Wellness and Healthy Weight Programs– ability to earn points and prizes

• You can bring your pet to work!

• Discounts on Pet Products and $500 per year towards diagnostic testing for your pets

• Tenure recognition including days off and bonus payments for reaching key milestones

• Contribute towards your charity of choosing through our One IDEXX program and paid volunteer Days annually

• We help pets lead fuller lives + + + + + + +

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.  

At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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