Community Management Professional

Become a part of our caring community and help us put health first
 

The Community Management Professional 2 cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Community Management Professional 2 builds visibility and credibility of organization's products and services throughout community via interactions. Strategizes methods to scale communities and drive greater connections among community members. Engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

• Travel throughout region (Eastern Kentucky) to provide education about the organization to promote enrollment
• Develop new forums to market and educate potential enrollees about the benefit of enrolling with Humana
• Work with Provider Relations to develop marketing opportunities within health centers and physician offices
• Maintain working knowledge of plan benefit and program changes
• Coordinate community health fairs and other informational events
• Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
• Organize site developments for marketing displays and opportunities to orientate staff and clients/adult students
• Reside in the same territory they are assigned to work in; exceptions to this may be considered, due to business need
• Perform any other job related instructions, as requested
• Hours/Schedule will vary based on business needs (community events, meetings, etc)

Use your skills to make an impact
 

Required Qualifications

• Minimum of one (1) year of experience in community outreach and/or marketing and sales
• Excellent written and verbal communication skills
• Intermediate to Advanced working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems and ability to troubleshoot and resolve basic technical difficulties in a remote environment.

Preferred Qualifications

• Bachelor’s Degree in Social Work or Health related services
• Bilingual
• Experience in Managed Care or Health Insurance
• Prior experience with Medicare & Medicaid recipients.
• Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems.
• Experience with Marketing research skills.
• Knowledge of community health and social service agencies and additional community resources.

Additional Information

Workstyle: This is a Field based position requiring work in a combination of work at home and traveling to several non-Humana locations to perform core-based duties.

Travel: 60-80% within Eastern Kentucky

Schedule: Must be available to work Monday - Friday between the hours of 8am-6pm Eastern Time Zone (EST) with a willingness to work weekends or after normal business hours to attend events based on business needs.

Driving Statement

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. 

TB Statement

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Work At Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$58,700 - $70,400 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.