SAP Delivery Lead / Consultant

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

Position Title: SAP Basis Delivery Lead/Consultant
Location: Remote/On-site (as required by the project)

Job responsibilities

•        Provide technical support and leadership in a complex mission-critical SAP environment.

•        Act as primary contact for customer for any operational and technical topics, including SAP technical consulting

•        Lead and execute SAP projects and complex changes, such as new implementations, migrations, upgrades, conversions, maintenance activities. Work with other domains to establish implementation plans for SAP changes, projects, backup and recovery.

•        Provide solution options and participate in high availability designs (HA/DR).

•        Ensure supported components are maintained, optimized and used effectively.

•        Manage escalations of critical incidents (with root-cause in technical area).

•        Define and setup SAP and DB monitoring based on standards in order to meet SLA’s..

•        Oversee ITIL processes (incident, change, release and problem management...).

•        Handle Change Requests, acting as Change Manager, in process & in tools.

• Participate in regular account review sessions with the customer and Account Service Team..
• Execute Project management for technical tasks / technical SAP project management.

•        Identify automation opportunities and drive their implementations.

•        Forecast and raise technology requirements based on technical and clients needs.

•        Consult on the architecture and design of hardware and software within the client's environment.

•        Ensure that technical system documentation is up to date (CMDB, Operational procedures).

•        Provide internal SAP technical training for lower-level teams.

REQUIREMENTS/QUALIFICATIONS

Technical prerequisites

•        5+ years of related SAP Basis administration experience with SAP products (SAP ECC/ERP, etc.)

•        Administration knowledge of DBMS, such as HANA, DB2, Oracle, Sybase ASE, MaxDB, MSSQL

•        Experience with SAP and DB technical daily operations, SAP and DB life-cycle management

•        Experience with SAP implementation / migration projects from SAP Basis perspective

•        Experience in managing SAP / DB environment changes and upgrades

•        Experience in Performance Tuning and Monitoring

•        Advanced OS administration skills (Linux, Unix, Windows)

•        Basic understanding of computer network concepts (WAN/LAN, TCP/IP, DNS...)

Advantage skills

•        SAP Basis (Netweaver) Certified, HANA (or other DB) certified

•        Experience with S/4HANA, BW4/HANA

•        Experience with Solution Manager, FRUN administration

•        Experienced in system migrations, both homogeneous and heterogeneous, or SAP’s OS/DB migration certification

•        Shell scripting experience

Soft skills

•        Ability to professionally handle client requests, both on time and thoroughly

•        Proactiveness: identify opportunities for improvements that positively impact operations and customer experience

•        Strong organizational and interpersonal skills

•        Excellent problem solving ability

•        Ability to work independently and/or in the team, ability to lead the others

•        Ability to step into running projects and resolve issues

•        Ability to communicate complex situations to technical as well as non-technical clients

•        Fluent English language skills (oral and verbal)

Why would you join us?
As a team, we offer our knowledge, experience, support, sympathy and honesty. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about a job we do and we want to share this joy with you.

As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn, work with experts, share your knowledge and enjoy many social activities and events prepared for our Employees.

Additionally, we offer:

• Employee Assistance Program.
• Referral Program.
• Learning Platforms and Programs (incl. LinkedIn Learning, Udemy, certification programs).
• Life insurance.
• Opportunity to obtain a Multisport card.
• ​Extra 3 vacation days
• Discounts and special offers from selected vendors.
• Meal tickets covering 100% of value by the employer
• Public transportation allowance for physical/ hybrid work arrangement.
• ​​Benefit Plus system (exceptional amount to spend for various options – sports, books, activities, vouchers etc) ​​              
• Sick days

#LI-Remote

We offer salary from 2000 eur/brutto/month. Salary can be higher depending on experience and skillset

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.