Job description

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Senior AR Specialist will help support a team which ensures accurate and timely billing and collections for multi-element arrangements including software, SaaS, and services, and provide timely and accurate visibility into Ping's cashflow. Reporting to the Credit & Collections Manager, this position works cross-functionally with the Revenue, Billing and Sales Ops teams.

You will:

Support the Collections Manager in implementing and developing a comprehensive credit policy.
Support the Collections Manager in dunning, cash receipts and escalations.
Implement AR policies, procedures, and controls. Establish and monitor for accuracy and compliance.
Participate in the month-end close process, including reviewing and reconciling the AR aging ledger.
Develop a detailed understanding of the Company, its products and services, its markets and its internal organization in order to understand financial results.
Work with external auditors to provide appropriate documentation and explanations for AR and collections audit requests.
Partner with the Billing Team to provide support during month end for customer invoicing.
Partner with the Tax Team for sales tax and WHT documentation and treatment.
Present invoicing and collections metrics on a monthly basis to the Finance Team.
Lead and/or execute ad-hoc revenue projects.

You have:

2-4 years of collections experience.
Excellent research & analytical skills, a detail-oriented mindset, and the ability to prioritize effectively, meet deadlines, and follow through to execute all tasks.
Good working knowledge of Excel

You have an advantage if:

Experience with customer invoicing.
Familiarity with Netsuite as an ERP.
Familiarity with Tesorio.
Excellent verbal and written communication skills.
Self-starter with the ability to thrive in a fast-paced and dynamic environment and a collaborative spirit.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Our Benefits:

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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