Customer Success Engineer

Description

Quantum Machines (QM) is a global leader in quantum computing control systems. Through our pioneering hardware and software solutions with instruction-based quantum control, we're revolutionizing how quantum computers are built and controlled. As we stand at the forefront of exponential growth in quantum computing, we're assembling an elite team that actively shapes the evolution of quantum technology. 

We're seeking an exceptional experimental Physicist who combines deep quantum physics expertise with strong software engineering capabilities and interpersonal skills. In this role, you'll focus on developing and implementing automated calibration solutions for several quantum computing partners while also serving as a quantum solutions expert for our European customer base. You'll work at the intersection of quantum physics and software engineering, translating complex calibration requirements into robust automation frameworks. This position offers unprecedented exposure to diverse qubit types and quantum architectures, enabling you to create groundbreaking calibration solutions while helping customers implement quantum computing experiments. 

Requirements

Required Qualifications

• Master/PhD in quantum physics
• 4+ years of experimental quantum physics and computing 
• Strong software development experience, with emphasis on Python 
• Track record of developing scalable technical solutions 
• Excellence in technical communication and interpersonal skills 
• Willingness to travel for customer engagement  
• Proficiency in English 

Key Responsibilities

• Design and implement automated calibration frameworks for quantum computing systems 
• Collaborate with the strategic partner's team to optimize calibration workflows 
• Lead technical implementation and integration of QM solutions for customers 
• Provide technical guidance on best practices for quantum control systems 
• Translate complex customer requirements into actionable technical solutions 
• Manage technical relationships with accounts throughout Europe 
• Contribute to customer education and training materials