Behavioral Health Accounts Receivable Specialist

Become an Assembler! We are looking for a Behavioral Health Accounts Receivable Specialist to join Assembly Health. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

This is a full-time, non-exempt position reporting to the Accounts Receivable Manager.

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What you'll do

• Collaborate with insurance providers to monitor outstanding claim status and navigate resolution steps.
• Investigate outstanding A/R accounts, determine the cause of the delinquency, and collect payments.
• Conduct daily calls and online status queries on claims, ensuring thorough documentation and adherence to the processes outlined in the Standard Operating Procedure Handbook.
• Review all insurance correspondence and documentation to identify discrepancies.
• Provide the Payment Posting team with EOBs and payment details.
• Identify trends and conduct root cause analyses on unpaid and underpaid claims until resolved.
• Research and gather pertinent information related to claims processing and denial trends and share with internal management.
• Achieve performance goals or objectives (individual or departmental) as established by the A/R Manager.
• Participate in meetings to review A/R reports and provide insight on patient accounts.
• Collaborate and troubleshoot with internal and external point of contact teams on account-related issues. Prompting steps for resolution when necessary.
• Address incoming emails from various sources.
• Maintain HIPAA and compliance standards to preserve patient confidentiality.
• Other tasks and projects as needed and assigned.
  
  

What we're looking for

• 3-4 years of experience working in accounts receivable in the behavioral healthcare space.
• Strong problem-solving skills with analytical and critical thinking abilities.
• One year of Behavioral Health experience preferred including EMR/EHR knowledge (Kipu, BestNotes).
• Ability to manage critical deadlines with a self-motivated attitude and ability to multi-task.
• Must be resourceful, persistent, and an excellent problem solver
• Strong written and verbal communication skills
• Ability to function well in a fast-paced and at times stressful environment.
• Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.
  
  

Why join the team?

• Be part of something special! We are growing both organically and through acquisitions.
• Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
• Ongoing training and development programs.
• An environment that values transparency.
  
  

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The compensation range for this position is $20 - $26 per hour. Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected range for this position reflects these considerations and may vary accordingly. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.