Job description

More about us

Billennium is a global technology company with over 20 years of experience, committed to innovation and empowering businesses. As an employer, we offer a supportive, growth-focused environment where collaboration and creativity thrive. Join us to shape the future of technology together!

About the Client

We are looking for an experienced Service Delivery Manager who will join a long-term project for our client – a global pharmaceutical company.

What you will do

Lead the management of services across Development, Testing, Process Engine, and Automation.
Manage DWP resources (replacements, T&M, MS).
Coordinate with stakeholders on demand, needs, replacements, and improvements.
Work closely with Product Owners, Service Owners and Service Coordinators.
Review Playbook (changes in delivery process) and support Domain adoption.
Manage vendor contract extensions (discussions, approvals).

What we are looking for:

Experience in Service Delivery Management.
Experience managing external teams.
Experience with large MS and T&M contracts.
Ability to navigate large portfolios and identify synergies.
Positive attitude and proactive approach.
Fluent in English.

Our offer:

Comprehensive benefits - enjoy Udemy for Business, private medical care, Multisport card, veterinary package, language lessons, and shopping vouchers.
Flexibility - adaptable working hours and remote/hybrid work options to suit your lifestyle & location.
Career growth - access opportunities for professional development and learning, including perks related to our official partnerships with global IT giants: Microsoft, AWS, Snowflake, Salesforce & more.
Global collaboration - work with a diverse, international team.
Innovative environment - be part of a forward-thinking and growth-oriented workplace.
Engaging community – Work with passionate professionals and participate in team-building events, hackathons, and CSR initiatives to make an impact beyond work.
Team-building events including our company tradition (annual company event in Mazury).
A pleasant surprise to start your journey with us in the form of a welcome pack.

Recruitment process: