Senior Account Manager

Job Description

The Senior Account Manager is responsible for managing the business of assigned principals within designated accounts. His/her primary responsibility is to increase sales and market share of the brands represented, while generating a profit for our client, Google, and our company, Mosaic. The Senior Account Manager must reflect an individual who has consistently achieved outstanding results.

Responsibilities

1. Collaborate with Community Managers on all major initiatives (community programs, on-site activations, forums, etc.)

2. Lead all aspects of project management, including updating project tracking tools, managing budgets, and soliciting support from principals for program initiatives.

3. Appeal personally to all decision-makers to encourage training program participation and implementation to improve long-term business results.

4. Effectively use knowledge of customer, market, and client to successfully sell specific client programs and initiatives, as well as corporate objectives and initiatives. Involve the marketing, technological and administrative resources necessary to achieve objectives.

5. Provide feedback on the effectiveness of client strategies, training programs, and initiatives to the Google client and Program Manager. Ensure this feedback is based on analysis created in partnership with available cross-functional support.

6. Maintain and grow volume and share of principals' brands profitably through the implementation of various training programs and initiatives.

7. Achieve results at the lowest possible cost of sales while maximizing company revenues

8. Maintain an above-competitive in-store presence in all markets through the successful creation and implementation of a major training program, managing allocated funds and assets accordingly.

9. Reports directly to the Program Manager and will be responsible for the effectiveness and personal development of their direct reports.

10. Achieve principals' objectives, particularly in terms of volume and key sales elements at the lowest possible cost.

11. Manage direct and indirect customers as required.

12. Design effective systems to manage allocated marketing funds, in accordance with company guidelines and policies, as well as those of the principal. Strive to maximize efficiency when using program funds.

13. Respect company budget,

14. Communicate proactively with key principals

15. Seek assistance from senior leaders to understand and leverage client strategies, and to develop presentations to achieve client objectives.

16. Provide timely information, client expertise and sales priorities to all stakeholders

17. Maintain up-to-date account distribution information.

18. Regularly review all results dashboards for accuracy and program impact.

19. Proactively shares client/client information and intelligence with other team members to help build organizational capacity.

20. Develop a business plan for clients that will meet the client's business priorities.

21. Utilize computer systems and technology to achieve customer business plan objectives; Strengthen and maintain personal skill levels to support the use of the program’s communication platforms.

22. Contribute to the development of successful training programs.

23. Provide feedback to the General Program Manager on how to strengthen organizational capabilities and improve business operations.

24. Supervise, monitor, and evaluate the personal development of all direct reports and establish performance agreements.

25. Be responsible for special projects upon request.

Qualifications

Minimum educational requirements:

• Bachelor's degree in marketing, business, or related field is preferred.

Experience Requirements:

• Must have 5-8 years of experience in retail or sales, preferably CE or Mobile industry experience

• Must demonstrate sales skills and the ability to successfully manage and lead teams.

• Must have a minimum of one (1) year's experience year of experience as an account manager and a track record of outstanding sales results for manufacturers under his/her responsibility.

Knowledge, skills and abilities requirements:

• Must be proficient in a variety of various software used to support the project management function, preferably Google applications.

• Must possess strong interpersonal, organizational, presentation, negotiation, and leadership skills.

• Must possess strong communication skills and be able to communicate effectively with stakeholders and cross functional cross-functional teams.

• Must have the ability to analyze sales and marketing information necessary for effective advisement to the client.

• Must have demonstrated exceptional ability to use analytical data and track program spend.

• Must be able to communicate effectively with others.

• Must be able to use all relevant tools required to complete the role, such as tablets, laptops, mobile phones, etc.

• Must hold a valid driver's license and be able to drive a car.

• Must be willing to travel.