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Customer Growth Consultant_AutoTrader_Cape Town

Remote: 
Full Remote
Contract: 
Freelance
Experience: 
Mid-level (2-5 years)
Work from: 
South Africa

OLX Group logo
OLX Group Large http://www.olxgroup.com/
1001 - 5000 Employees
See all jobs

Job description

WELCOME TO OLX

At OLX, we work together to build a more sustainable world through trade.
We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24.
Join OLX and see how far you can go.

Do you have a knack for numbers and the ability to communicate value through data? Are you a sales expert eager to achieve your sales revenue targets by acquiring new customers and upselling, while also retaining your existing customers? If so, this opportunity at AutoTrader might be the perfect fit for you! Our people and culture fuel our success, and we're looking for an individual who thrives in a high-pressure, sales-driven environment.

The ideal candidate will:
  • Exhibit a "work hard, play hard" attitude
  • Thrive in a high pressure, target driven environment.
  • Be determined to deliver exceptional results
  • Always go the extra mile
  • Possess an unquestionable work ethic
  • Excel under pressure
  • Be comfortable with numbers and data analysis and be able to articulate same
  • Have a solid level of digital sales experience in a digital environment
  • Be proficient in Excel and or Google sheets
  • Be fluent in English and have a good understanding of the Afrikaans language in order to effectively communicate with this regions customers
  • Possess a solid understanding of the motor industry
  • Be an “always-on” AutoTrader brand ambassador


    • Key Responsibilities
  • Drive sales revenue by implementing the AutoTrader selling process across your customer base, engaging with executives and decision-makers, and meeting specified deadlines to deliver value.
  • Entrenching customer loyalty by articulating and demonstrating through data, the true value that AutoTrader brings to its customers.
  • Enhance dealer yield by consistently upselling products to customers - based on customer needs and driven by data
  • Expand customer base through new business development, focusing on:
  •   Identifying and qualifying prospects via cold calls and outbound initiatives.
  •   Building relationships with new customers to maximize revenue growth opportunities.
  • Ensure all client visits and calls align with the designated contact plan.
  • Maintain rigorous records of daily meetings and calls using activity tracking sheets.
  • Collaborate with internal departments to coordinate resources that aid in deal progression and closure.
  • Meet monthly targets to fulfill the defined customer contact plan for your area.
  • Provide exceptional service to all customers.
  • • Encourage feedback through customer ratings to continually improve service delivery.
  • Prepare a monthly report on your area and present the same in sales meetings

    • Minimum Requirements
  • Matric or equivalent qualification with normal mathematics as a subject and passing with a minimum C-grade.
  • Formal sales qualification will be advantageous.
  • Solid understanding of the digital environment
  • Proven track record in digital/online sales
  • At least 3 years in a B2B sales environment
  • Minimum 3 years of experience working with MS Excel
  • Proficient in Google Suite products, such as Google Sheets and basic excel calculations
  • Capable of working independently
  • Experience in cold calling and new business development
  • Professional and well-presented
  • Must own YOUR OWN reliable vehicle
  • Proficient in sales techniques

    • Key Skills
  • Strong analytical and numerical skills - ability to use data and numbers through analysis to tell a solid sales story - showing opportunities and gaps
  • High emotional intelligence (EQ) - resilient, determined
  • Solid understanding of the digital environment - e.g. AI, SEO, Adwords, organic search, keywords etc.
  • Strategic thinker with strong planning ability
  • Excellent verbal and written communication skills
  • People-oriented with strong relationship-building skills
  • Well-organized and a good listener
  • Independent and reliable
  • Effective time management
  • Self starter, independent thinker

    • Who we are looking for
  • Must have matric or equivalent
  • Proven track record in New Business Development
  • Understanding of online classifieds will be an advantage
  • Proven track record in digital / online sales
  • Minimum of 3 years of service in a B2B environment
  • Minimum 3 years working with MS Excel
  • Working knowledge of Google suite of products ie. Google Sheets
  • Experience working independently
  • Experience cold calling/ developing new business
  • Well presented

    • What Success Looks Like
  • Being trustworthy and credible
  • Valuing healthy conflict & critique
  • Demonstrating commitment
  • Accepting accountability
  • Embrace change with enthusiasm
  • Focusing on results and thriving in a high-performance sales environment

    • The team
  • Join our incredible Sales Team based in the Cape Town region and contribute to our ongoing success at AutoTrader. A good  understanding of the motor industry will be beneficial in aligning with our goals and serving our clientele effectively. We look forward to welcoming a motivated and skilled consultant who can help us achieve our ambitious targets.
    • About AutoTrader

    We are committed to creating a trusted, safe and transparent vehicle e-commerce marketplace that empowers, enables and improves the lifestyles of those we connect while taking the Road Less Traveled.
    "We recruit people who share our values. We hire for culture and train for skill" @GeorgeMienie

    Why join OLX? 
    At OLX, we invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a key focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.

    Diversity, Equity and Inclusion at OLX
    At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply.
    If you are excited about this role, and your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. You may be just the right candidate for this or other opportunities across the business, and we'd like to hear from you.

    OLX (OLX consists of OLX Global B.V. and its affiliated companies) will handle your personal data with care and will process your personal data to assess your fit for the position you are applying for. You can give your consent (optional) to allow us to store your data for up to 12 months after the application process. So that in case you are not fit for the role at stake we can consider you for other suitable roles.   
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    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    AnalyticsNew Business DevelopmentDigital SalesSelling TechniquesDigital TransformationCold CallingSmall Business SalesArtificial IntelligenceKeyword ResearchOrganic SearchGoogle AdsSearch Engine Optimization

    Other Skills

    • Google Sheets
    • Microsoft Excel
    • Communication
    • Independent Thinking
    • Time Management
    • Relationship Building
    • Problem Solving
    Are you interested?

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